polarisbanklimited
Direct Sales Agent Coordinator (DSA Coordinator)
Job Summary The DSA Coordinator is responsible for driving customer acquisition and promoting the Bank's retail banking products and services through the Direct Sales Agent (DSA) channel. The role involves monitoring agent performance, ensuring compliance with regulatory and internal requirements, p
Relationship Officer
Job Summary We are seeking an experienced and result-oriented Relationship Managers, Corporate Banking to manage and grow corporate banking relationships across key sectors including Oil & Gas, Telecommunications, Power & Infrastructure, Agriculture, Non-Oil Exports, Manufacturing, Large Corporates,
Team Lead Commercial Banking
Job Summary: The role holder is to provide exceptional customer service and support the daily operations of the branch. You will work closely with customers, colleagues, and managers to ensure a smooth and efficient banking experience for all. Key Result Areas: Products Development Identify types of
Small & Medium Scale Enterprise (SME) Officer
Job Purpose Drive business growth within the SME segment through customer acquisition, relationship management, credit origination, portfolio management, and the delivery of tailored banking solutions, while ensuring compliance with regulatory and risk standards. Key Responsibilities • Acquire and o
Regional Compliance Manager
1. Compliance Advisory Anticipate and address complex regulatory issues, identify emerging risks, and propose effective solutions. Communicate complex compliance issues clearly and persuasively and engage stakeholders in risk-based decision making. Champion a culture of continuous learning and impro
Team Lead, Sustainability & Consumer Protection
The Head of Sustainability & Consumer Protection department will be responsible for developing and implementing sustainable business practices and initiatives in the bank. The role will involve creating strategies to reduce environmental impact, promote social responsibility, and support the bank's
Sustainability Program Officer
The role supports the development and implementation of sustainability initiatives and programs. They assist in designing and executing projects aimed at promoting environmental and social responsibility within the bank's operations. The role is involved in conducting research, gathering data, and a
Head, IT Governance & Risk Compliance
Job Purpose To ensure compliance with regulatory requirements while establishing an effective technology risk management culture across the Bank. Requirements Qualifications Bachelor's Degree in Computer Science, Information Systems, Cybersecurity, or related discipline. Experience Minimum of 7 year
Head, IT Strategy & Enterprise Architecture
Job Purpose To define and govern the Bank's enterprise architecture and technology roadmap, ensuring alignment between business strategy and technology capabilities. Requirements Qualifications Bachelor's Degree in Computer Science, Information Systems, Software Engineering, or related discipline. E
Head, IT Project Coordination
Job Purpose To coordinate and monitor the delivery of technology projects, ensuring successful execution within scope, time, budget, and quality requirements. Requirements Qualifications Bachelor's Degree in Computer Science, Information Systems, Project Management, or related discipline. Experience
Head, Data & Intelligence Engineering
About the Role The Head, Data & Intelligence Engineering owns the data platforms, analytics, and AI capabilities that power decision-making and personalized customer experiences at Polaris Bank. This is a leadership role directing four specialist disciplines — Data Engineering, Analytics & BI, Data
Head, Quality Assurance & Testing Centre
About the Role The Head, Quality Assurance & Testing Centre ensures Polaris Bank's software ships reliably, performs under load, and is free of critical defects and security vulnerabilities before reaching production. This role directs four testing disciplines — Functional, Automated, Performance, a
Head, Agile Program Delivery Office
About the Role The Head, Agile Program Delivery Office ensures technology initiatives across Polaris Bank are delivered on time, efficiently, and in a way that maximizes business value. This role directs four functions — Agile Program Management, Scrum/Agile Coaching, Portfolio Management, and Perfo
Head, Innovation & R&D Studio
About the Role The Head, Innovation & R&D Studio explores emerging technologies and develops new solutions to drive Polaris Bank's future growth. This role directs three functions — Emerging Technology Research, Rapid Prototyping, and Proof of Concept Development — through specialist leads and engin
HEAD, ENTERPRISE APPLICATION MANAGEMENT
Job Purpose To provide strategic leadership for the Bank's enterprise applications portfolio, ensuring availability, performance, integration, security, and continuous enhancement of all business-critical applications, including Core Banking, Digital Banking, Cards, Payments, Treasury, Risk, and ERP
HEAD, GOVERNANCE & STRATEGY
Job Purpose To establish and maintain governance frameworks that ensure technology investments, risks, compliance obligations, and strategic initiatives are effectively managed and aligned with organizational goals. Key Responsibilities Develop IT governance frameworks, policies, and standards. Lead
HEAD, SERVICE SUPPORT
Job Purpose To oversee end-user technology support services and ensure prompt resolution of all service requests across the Bank. Key Responsibilities Lead service desk and user support operations. Ensure compliance with service level agreements. Manage service request fulfilment. Drive customer sat
HEAD, SERVICE ASSURANCE
Job Purpose To drive service quality assurance initiatives, monitor performance metrics, and ensure continuous improvement of IT service delivery. Key Responsibilities Monitor SLA performance and service quality metrics. Lead incident and problem management reviews. Develop service improvement initi
Head, Product & Experience Design Lab
Department: Digital Banking / Technology Location: Lagos, Nigeria Experience Required: [10+ years across product and design disciplines, including 4+ years in a leadership role spanning product and design] About the Role The Head, Product & Experience Design Lab is responsible for ensuring Polaris B
Head, Solution Architecture & Standards Office
About the Role The Head, Solution Architecture & Standards Office owns the technology architecture, standards, and governance framework that ensures every development initiative across Polaris Bank's digital and retail banking arms is scalable, secure, and well-integrated. This is a leadership and g