Agile Delivery Lead

• →Organising and guiding sprint planning, daily stand-ups, retrospectives, and other Agile processes to maintain focus and collaboration for digital change activity
• →Supporting software engineering change management, implementation planning and runbook creation and review
• →Coordinating transition issue support, service variance activity and implementation communications
• →Coordinating delivery of testing, including facilitating scoping, results analysis and approval, and support by third parties
• →Input into business and operational readiness activities including service design and transition activity for each channel
• →Coordinating release implementation activities
• →Coordinating third-party supplier activity
• →Providing delivery support for incident management, warranty activity and lessons learned

• Well coordinated digital implementation activity
• Clear and controlled implementation runbooks, delivery plans and change management activity
• Effective coordination of testing across digital, technology teams and third-party suppliers
• Successful service readiness, service transition and operational acceptance for each impacted digital channel
• Strong management of transition issues, service impacts, incidents and warranty support
• Effective stakeholder engagement across Digital, programme, technology and supplier teams
• Clear governance support for non-functional requirements, Field Observation, release readiness and post-implementation learning

• Extensive agile delivery experience, with the ability to coordinate multiple teams, suppliers and workstreams across digital, technology or transformation environments
• Experience supporting implementation planning, release readiness, runbook management and service transition.
• Experience of coordinating software engineering change, test phases including penetration and performance testing, incident management and operational readiness.
• Planning, facilitation, communication and stakeholder management skills.
• Ability to operate confidently across Digital, Technology, Operations, InfoSec and third-party supplier teams.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

We’re reviewing applications as they come in and may close this role before the closing date, so apply early to avoid missing out.

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