Supervisor, Picking

Join our winning team at 1915 South as our Picking Supervisor for the Covington DC. 1915 South owns and operates 29 Ashley stores and 3 distribution centers across the southeast. If you want to take your career to a new level of professional success with the #1 Furniture Brand in the world, complete an application with us today!

Compensation: We offer competitive pay and bonus potential.

Benefits: Provide for yourself and your family with our competitive benefit programs. We offer health, dental, vision, disability, and life insurance.

Paid Time Off: Paid vacation and sick leave

Retirement: 401k retirement savings plan with a company match

Tuition: College tuition assistance at Thomas University

Employee Discounts: Employees are provided with generous furniture discounts!

Employee Referral Program: Earn up to $500 per referral!

Long-Term Career Opportunities: Many of our company leaders at 1915 South grew within our company. When you start at 1915 South, you are not just starting your next job; you are beginning your new career!

Job Responsibilities:

·        Assist in planning and coordinating daily delivery schedules to ensure timely and accurate service.

·        Ensure team compliance with company policies, safety standards, and customer service expectations.

·        Handle escalated customer inquiries and resolve delivery-related issues professionally.

·        Maintain a high level of customer satisfaction through proactive communication and problem-solving.

·        Verify that deliveries meet company standards for accuracy and condition.

·        Assist with tracking deliveries, returns, and inventory movement.

·        Maintain accurate records of delivery performance and incidents.

·        Help onboard and train new delivery staff on procedures and safety protocols.

·        Provide ongoing coaching to improve efficiency and service quality.

·        Ensure adherence to OSHA regulations and company safety guidelines.

·        Report and address any safety hazards or compliance issues immediately.

·        Track KPIs such as NILs (Not in Location) and PPH (Pieces per Hour).

·        Provide input for process improvements and operational efficiency.

·        Monitor unloading, putaway, and picking of merchandise to be delivered to customers.