~4mo ago

Tech Strategy & Ops Partner

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Requirements Summary

Bachelor’s degree or equivalent combination of education and experience 8+ years of experience in technology strategy, operations,

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Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Technology Strategy & Operations Partner serves as the strategic liaison and operational anchor to senior technology leadership, playing a pivotal role in shaping how City of Hope’s Enterprise Technology Group operates, delivers value, and drives technology transformation. This role partners closely with technology leaders, business stakeholders, and cross-functional teams to align strategy with execution, establish strong operating rhythms, and enable organizational effectiveness at scale. The ideal candidate brings strong business acumen, strategic insight, operational excellence, and the ability to influence across a complex, collaborative environment while maintaining a high degree of confidentiality. This is a highly visible role for a systems thinker who can connect vision, execution, and culture to deliver sustainable, enterprise-wide impact.

Serve as a catalyst for enterprise technology transformation by driving alignment across strategic initiatives and operational priorities
Partner with leadership to operationalize, track, and execute technology and organizational strategies
Lead high‑priority, cross‑functional initiatives and strategic programs spanning technology and business domains
Coordinate strategic and operational planning processes, including roadmaps and functional strategies
Support organizational design, workforce planning, and scalable operating models
Drive change management and continuous improvement efforts to enhance team effectiveness
Enable data‑driven decision‑making through the development of dashboards, KPIs, and executive reporting
Act as a trusted advisor to senior leaders, anticipating challenges and proactively removing barriers to execution

Requirements

~1 min read

Bachelor’s degree or equivalent combination of education and experience
8+ years of experience in technology strategy, operations, or program/portfolio management
Demonstrated experience managing large, complex programs or projects with budgets of $20M+
Expert‑level ability to work across matrixed, cross‑functional teams and executive stakeholders
Strong experience with Agile and Waterfall delivery methodologies
Advanced communication, executive presentation, and stakeholder management skills
Proficiency with MS Project, Visio, PowerPoint, Excel, Teams, and SharePoint
Master’s degree, PMP certification, and healthcare technology experience preferred

City of Hope employees’ pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.