Senior Clinical Specialist, CPT - Raleigh, NC

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

Our team is actively recruiting for a Senior Clinical Specialist, CPT in Raleigh, NC. As a member of the sales territory team, the Senior Clinical Specialist will demonstrate a comprehensive understanding of principles, concepts, practices and standards related to the therapies in which they support, while delivering high quality clinical and technical support to accounts and patients. The incumbent will work in a highly matrixed, geographically diverse environment under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by driving therapy adoption, and contributing to territory growth, while creating competency, comfort, and expertise with Abbott therapies among physicians, support staff and patients.

The Senior Clinical Specialist will develop solutions to complex problems, perform work that involves a high degree of independence, and exercise sound judgment in planning, organizing, and executing work while continually seeking to improve territory efficiency as well as leading clinical education initiatives and supporting the development of new Clinical Specialists through field coaching and knowledge sharing.

• Provides technical, clinical, and device programming assistance primarily in support of Territory Managers to ensure optimal clinical outcomes and effective customer support
• Delivers high quality service and technical support for accounts, demonstrating advanced clinical competency
• Demonstrates proficiency in complex programming, troubleshooting, and case support
• Provides mentorship and training to assigned Clinical Specialists I, II and II’s, ensuring development of clinical competency, complex device programming and troubleshooting, and case support readiness through structured field coaching and feedback
• Deliver longitudinal patient follow-up care by monitoring therapy progress, addressing issues, and collaborating with the care team to optimize outcomes, and patient satisfaction
• Support customer engagement activities by interacting with existing and prospective healthcare providers to address clinical questions, demonstrate product value, and support therapy adoption
• Uses clinical expertise to identify customer training needs through all phases of clinical process and delivers targeted education with the goal of increasing customer usage, comfort and therapy adoption

• Bachelor’s Degree or an equivalent combination of education and work experience.
• 6+ years of relevant work experience as a Clinical Specialist
• 6+ years of experience working with patients in a clinical setting
• Exceptional clinical competence
• Ability and willingness to travel within assigned area on a regular basis(% of travel varies by area)
• Capable and willing to work an unpredictable schedule that may change on short notice
• Excellent verbal, written and presentation skills with the ability to effectively communicate at multiple levels and to large groups within and outside the organization

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