Hospital Relationship Manager

United States·Philadelphiafull-timemid

OtherRelationship Manager

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Quick Summary

Key Responsibilities

Maintain a highly visible, daily presence within your assigned hospitals. Identify and map out key decision-makers, including discharge planners, social workers, bedside nurses,

Technical Tools

OtherRelationship Manager

At Abby Care, we are redefining how care is delivered at home, but that journey often starts in the hospital. The Clinical Liaison is the face of Abby Care within major hospitals. This is not a role for someone who wants to sit behind a desk or make corporate-level network calls; this is a highly active, embedded role. You will live within the four walls of your assigned hospitals, navigating the floors, nursing stations and discharge planning departments to become an indispensable resource to clinical staff.

Your primary mission is to educate hospital teams on Abby Care’s capabilities, build deep-rooted relationships from the ground up, and ultimately drive a high volume of qualified patient referrals. You will act as the crucial bridge between a patient's hospital discharge and their successful transition to home care. Because this is a true growth role, your success, goals, and compensation are directly tied to the sustained referral volume you generate from your assigned facilities.

Responsibilities

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What We Offer

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✓4+ years of experience in a hospital or healthcare role, with a track record of building relationships across multidisciplinary teams including discharge planners, social workers and nursing staff.

✓You have experience being embedded in the floors, nursing stations and discharge planning rooms where decisions actually get made.

✓The experience of being genuinely essential. Clinical teams will come to rely on you as a trusted resource who solves placement problems and makes transitions smoother for patients and staff alike.

✓Mastery of clinical environments and patient transitions. You'll deepen expertise in hospital workflows, discharge planning and the complexities of moving patients home.

✓Relentlessly ResourcefulAs an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.

✓Purpose with PositivityWe take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.

✓Driven to Redefine What’s PossibleWe are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.