Money Laundering Reporting Officer (MLRO)

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Job Summary

Key Accountabilities

• Ensure robust KYC/CDD/EDD standards aligned to Absa Group and Zambian regulatory expectations

• Maintain risk-based customer segmentation and monitoring frameworks

• Oversee effective AML transaction monitoring systems, including thresholds and alert optimization

• Ensure timely STR/SAR reporting to the Financial Intelligence Centre (FIC)

• Implement and oversee sanctions and PIP screening controls

• Identify and remediate system or process weaknesses

• Ensure compliance with global sanctions regimes and local regulatory directives

• Own and manage the AML transaction monitoring system

• Ensure effective MIS reporting to Country, Regional, and Group stakeholders

• Produce MLRO Periodic Reports, KRIs/KROs, and regulatory submissions

• Maintain and update country-level financial crime policies and standards

• Conduct gap analysis and implementation tracking for new/revised policies

• Ensure timely escalation of policy breaches

• Lead regulatory engagement support (especially with FIC Zambia and BoZ)

• Manage the ABC framework in line with Group requirements

• Ensure all incidents are identified, escalated, investigated, and remediated

• Drive awareness of reporting channels across employees, third parties, and customers

• Act as SME for AML, Sanctions, KYC, and ABC

• Deliver formal training and awareness programs across the bank

• Provide advisory support to business units on compliance matters

• Build and develop a high-performing Financial Crime Compliance team

• Set clear objectives and performance standards

• Drive talent development, coaching, and succession planning

• Promote a strong compliance and ethical culture across Absa Zambia

Education