Bilingual Psych Intake Specialist

ABS Kids is looking for a remote Psych Intake Specialist to join our team. This position requires fluency in Spanish and English. While this is a remote position, we are looking for candidates in the Mountain time zone. As the Psych Intake Specialist you will be the first contact for clients looking for services, and you will be booking appointments with providers and making sure that their schedules are full.

Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care providers, who in turn deliver the highest quality ABA therapy to our clients.

• Receive and respond to client communications including, but not limited to, intake and onboarding of new clients
• Responsible for establishing and fostering relationships with pediatric groups to create a pipeline of referrals
• Schedule intake appointments and initial assessments
• Review new referrals
• Book new intake appointments
• Reschedule cancellations/No call no shows as needed
• Add demographic and payor details to metadata
• Relay benefit information to the client
• Add activity logs as needed
• Check Medicaid Eligibility
• Create tasks in Central Reach
• Send a welcome email to client/parent
• Termination notifications referring to the provider
• Return client and staff voicemails and emails as needed
• Collect and upload new information, such as diagnosis reports and insurance cards, as needed
• Record all changes and communications to clients’ accounts, as necessary
• Adhere to federal HIPAA regulations, as well as any company policies & procedures

• Professional written & verbal communication
• Time management
• Leadership & teamwork
• Creativity & initiative
• High attention to detail
• Familiarity with Microsoft and Gmail products
• High school diploma or GED
• Experience: 1-2 years of medical office experience
• Knowledge of HIPAA regulations

• It’s in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.
• At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
• We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

ISUPPORTI