Partner Onboarding Officer / Executive

Pakistan·Kharianmid

OtherPartner

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Partner Onboarding Management Serve as the primary point of contact to guide various partners' onboarding process.

Technical Tools

OtherPartner

Who we are:

ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 29 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries

ACE Money Transfer is hiring a Partner Onboarding Officer / Executive.

Job Summary:

The Partner Onboarding Executive will play a crucial role in onboarding the company’s strategic send-side partners, which may include Banks and Payment Processors. The Onboarding executive's main role will be to take our partners through our internal onboarding process and ensure a smooth and efficient onboarding overall for our various international entities. This role focuses on rapid growth and onboarding of partners and will maximize the company’s ability to be agile within the field of work.

The PO executive will take ownership of complex onboarding cases, set execution standards, and ensure partners experience a seamless, timely, and compliant activation journey. This role requires strong judgement, cross-functional coordination, and the ability to pre-empt challenges while driving quality and consistency across the team. Your presence, domain understanding, and operational discipline will be critical in enabling ACE to scale efficiently and maintain best-in-class onboarding delivery.

Key Responsibilities:

Partner Onboarding Management

Serve as the primary point of contact to guide various partners' onboarding process.
Manage timelines to achieve timely activation of new partners across international entities.
Quickly address any onboarding issues, liaising with internal teams to ensure a seamless experience.

Documentation & Compliance

Collect and verify all required documentation for partner onboarding.
Conduct thorough due diligence to ensure partners meet compliance standards across jurisdictions. Liaise with internal departments that require due diligence information.
Maintain up-to-date knowledge of compliance requirements, ensuring all onboarding activities meet regulatory standards.

Communication & Stakeholder Collaboration

Keep partners and internal stakeholders informed of onboarding status and key milestones.
Work closely with compliance, finance, and operations teams to facilitate smooth onboarding.
Set clear expectations with partners regarding onboarding timelines and requirements.

Process Improvement & Reporting

Continuously assess and improve onboarding processes for efficiency and scalability.
Monitor key performance indicators related to onboarding speed, accuracy, and partner satisfaction.
Use feedback and data to recommend enhancements to the onboarding process to better support growth.

Qualifications:

BBA, MBA, IR, Engineering, Finance, or related field.

ACE Money Transfer profile: https://acemoneytransfer.com/company-profile