Network Infrastructure Summer Intern - NY

United Statesentry

OtherDevOps & InfrastructureInfrastructure

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Quick Summary

Key Responsibilities

Troubleshoot hardware, software, and wireless network issues (LAN, WAN, etc.).

Requirements Summary

Current undergraduate student or recent college graduate. Major: Major or minor in an IT-related discipline, OR at least 1 year of hands-on technical support experience.

Technical Tools

OtherDevOps & InfrastructureInfrastructure

What We Offer

~2 min read

Achievement First (AF) is a nonprofit 501(c)(3) organization supporting 39 public charter schools across New York, Connecticut, and Rhode Island. For more than 25 years, AF has been recognized as one of the top tuition-free public charter school networks in the country. We are committed to creating schools of academic excellence within nurturing environments — schools that prepare students to be college-ready and to pursue and succeed in whatever paths they choose in life.

The majority of AF students are Black and Latinx children from low-income families, many of whom will be the first in their families to graduate from college. Across our network, we employ more than 2,200 staff members — 64% of whom identify as Black, Indigenous, or People of Color — who collectively educate nearly 15,000 students in Brooklyn and Queens, NY; New Haven, Bridgeport, and Hartford, CT; and Providence and Cranston, RI.

Our mission is to prepare every student to excel in college, career, and life; deepen their understanding of self and community; and lead lives of purpose. We believe in the limitless potential within our students and their power to shape a more just society. That belief drives our deep commitment to student achievement: we aim to set a high bar for learning and create warm, demanding classrooms where rigorous instruction is paired with the care, encouragement, and consistency every student deserves.

The Information Technology (IT) Intern is a key member of Achievement First’s IT Team and will help projects around the network infrastructure for all our charter schools. The Intern will work closely with the other members of Team IT but will report directly to the designated Intern Manager for the Network Infrastructure team. The ideal candidate is an intelligent, driven, personable, and hard-working individual with a “whatever it takes” approach to accomplishing goals.

Responsibilities

~1 min read

As a key member of Team IT , you will help maintain the network infrastructure for our charter school network.

→Infrastructure Support: Troubleshoot hardware, software, and wireless network issues (LAN, WAN, etc.).
→Inventory & Documentation: Organize and inventory technology equipment while maintaining digital documentation via Google Docs and Sheets.
→Staff Assistance: Provide troubleshooting and training for a growing network of 500+ staff members.
→Field Work: Travel to multiple school sites across Brooklyn and Queens.

Requirements

~1 min read

Status: Current undergraduate student or recent college graduate.
Major: Major or minor in an IT-related discipline, OR at least 1 year of hands-on technical support experience.
Proven Skills: Demonstrated experience in tech troubleshooting, specifically with Windows Operating Systems and Wi-Fi issues.

Tech Literacy: High degree of technical proficiency.
Communication: Strong written and oral communication skills.
Proactive Ownership: Self-starter who takes full accountability for projects from start to finish while remaining receptive to guidance and feedback
Attention to Detail: Acute focus on accuracy and detail-oriented work.
Culture Fit: Desire to work in a fast-paced, highly disciplined, and sometimes unpredictable school environment.
Character: Maturity, humility, a strong work ethic, a sense of humor, and a "roll-up-my-sleeves" attitude.

Mobility: Willingness and ability to travel between multiple sites in Brooklyn and Queens. A car is a plus but not required.
Physical Activity: Ability to engage in moderate physical activity, including lifting and moving technology equipment weighing approximately 40 lbs.
Punctuality: Consistent punctuality is a mandatory requirement for this 40-hour weekly schedule.

Achievement First is an equal opportunity employer and an organization that values diversity. People from all diverse backgrounds are strongly encouraged to apply. Spanish language proficiency is a plus. You can learn more about diversity at Achievement First here: http://achievementfirst.org/about-us/diversity/