Manager, Growth & Stewardship

The ACLU seeks applicants for the full-time position of Manager, Growth & Stewardship in the Development Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. 

The ACLU’s passionate community of donors and activists is stronger than ever. The mission of the ACLU’s Development department is to unlock the full potential of donors and the ACLU as partners in the creation of a more perfect union. We pursue our mission by building long-term donor relationships and organizational partnerships, by demonstrating impact in response to threats, by taking interest in our donors and facilitating personal action, by being accountable stewards of their funds, and by asking donors to consider giving the ACLU their full support.

This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).

Reporting to the Associate Director, Growth & Stewardship, the Manager, Growth & Stewardship will be responsible for implementing strategies to upgrade donors across the ACLU’s Nationwide Membership program; project manage all Major donor and DAF-focused omnichannel appeals; and cultivate donors throughout the pipeline. This position will review data for segmentation strategy with internal and external partners and collaborate with the Production team to traffic copy and manage donor campaign elements. Additionally, the Manager will review data and update messaging for weekly mid and major donor acknowledgements and welcome journeys, fielding ad hoc higher value donor correspondence and inquiries. Data literacy, project management experience, and comfort collaborating with diverse teams are essential for success in this position.

• Project manage 10+ omnichannel Major donor solicitations, DAF appeals, and cultivation campaigns, working closely with DDSRO and NPSPD teams to manage data pulls and review cycles 
• With partners and team, review data and ask strings for audience plans and ask strings for ongoing, multi-channel donor upgrade efforts 
• Prepare and review weekly mid and major donor files, including high dollar acknowledgements and welcome emails, ensuring data hygiene and accuracy of donor information 
• Track performance of upgraded donors and Major donors and escalate notable changes or gifts to Associate Director, Growth & Stewardship, as necessary 
• Monitor ongoing outbound TM efforts and stewardship calls for upgrade efforts and Major donor appeals 
• Manage the following cultivation efforts: Impact postcards, the ACLU Insight Panel, holiday cards, ACLU Magazine tip ons, donor spotlights in Annual Reports, DAF cultivation campaigns and postcards, thank you calling and cards for Mid and Major donors, and oneoff cultivations as needed. 
• As needed, collaborate with other development teams on existing ACLU cultivation opportunities, events, and collateral for the Nationwide Membership upgrade, Mid, and Major audiences. This includes the monthly Debrief, Impact Reports, Leadership Forums, and other member benefits. 
• Monitor expenditures against annual budgets and process invoices for Growth & Stewardship program 
• Engage in special projects and other duties as assigned 

• Be committed to advancing the mission of the ACLU
• Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
• Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts

• Direct experience project managing campaigns for multi-channel mid to large sized fundraising programs 
• Comfort working with large sets of data; prior experience with Salesforce products a plus 
• Ability to manage multiple priorities 
• Comfort communicating with mid and major donors and external partners 
• Ability to apply sound judgement and to maintain donor data confidentiality 
• Experience with telemarketing and/or email programs, preferred 
• Experience with fundraising copy and scripts, preferred 
• Experience analyzing campaign performance and making data-informed recommendations, preferred

For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.

We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. 

At the ACLU, we offer a broad range of benefits, which include:

• Time away to focus on the things that matter with a generous paid time-off policy
• Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
• Plan for your retirement with 401k plan and employer match
• We support employee growth and development through annual professional development funds, internal professional development programs and workshops

Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change.  We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.

With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.    

The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.