Customer Experience Associate (FinTech)

OtherCustomer Experience Associate
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Quick Summary

Overview

Acre is rebuilding the UK’s £1.4 trillion mortgage market from the ground up, with a completely new, end-to-end management system for mortgages. Our platform cuts out the unnecessary admin, pain and friction from buying a home.

Key Responsibilities

This role is an excellent opportunity to get unique exposure to working in a technology start-up and directly contribute to its growth.

Requirements Summary

Excellent at communicating with a customer focused attitude Curious in nature and with a strong desire to achieve Highly self-motivated and able to work independently Have a strong attention to detail and goes above expectations A resourceful,…

Technical Tools
customer-successfintechmentoring

Responsibilities

~1 min read

What We Offer

~2 min read
The chance to make an impact within a Fintech in a unique position to make a difference to the mortgage market
25 paid holidays and a “duvet day” on your birthday
Hybrid Work Environment
Private health and dental cover - including mental health support through Bupa
GP office visits
Life assurance scheme
Up to 6% matched pension
Regular Lunch and Learns with guest speakers
Dog-friendly office
Daily breakfast and free snacks
Access to discounts via Cobens Extras
Free sports and social clubs
Continued investment into learning and development
Leadership-led training
In-house psychotherapist
Financial coach to help you plan and achieve your goals
No clock-watching culture
Generous maternity and paternity plans
Culture and inclusion representatives
Transparent pay structure and a career growth plan
Levels 1-5: Minimum 2 days per week in-office
Level 6 and above: Minimum 3 days per week in-office

Location & Eligibility

Where is the job
London, United Kingdom
On-site at the office
Who can apply
GB

Listing Details

First seen
May 6, 2026
Last seen
May 8, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
51%
Scored at
May 6, 2026

Signal breakdown

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acresoftware-1629290987543Customer Experience Associate (FinTech)