Patient Access Representative

Position Summary:

To perform the patient access functions in a manner to promote positive relationships with patients, physicians, hospital departments and visitors. To perform patient access duties in accordance with established policies and procedures of AH, as well as regulatory compliance agencies such as HIPAA, CMS, TJC, AOA and EMTALA.

Educational Requirements/ Qualifications:

1. High school or Equivalence degree required.
2. Candidate must possess typing skills.
3. Computer experience required.
4. Knowledge of medical terminology desirable as well as past experience in a professional office or health care environment.
5. Candidate must possess positive customer service skills.
6. Telephone etiquette skills desired.
7. Professional appearance and proper speaking skills are needed to maintain good public relations with daily contacts.
8. The ability to multi-task is preferred.