Supervisor Revenue Cycle

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Responsible for overseeing the design, build, implementation, support, and testing of multiple in-house and third-party applications. This role ensures the delivery of information technology services by providing direct application team oversight and management. Additionally, this position coordinates with physicians and end users to analyze and document workflows, perform gap analyses, identify necessary process changes, and develop future workflows during the implementation of new solutions or functionality. In addition, this role provides guidance and acts as a resource for other analysts, project managers, and consultants, setting and measuring performance objectives and providing regular feedback and coaching.

• Understands facility department processes, assesses workflows, identifies gaps, and defines changes for new solutions.

• Designs, builds, and configures modules and supporting applications, maintaining system documentation and process steps.

• Creates test scripts for end-to-end workflow testing, performs unit, system, and integration testing, and documents outcomes.

• Stays updated on industry trends and system updates to ensure current knowledge.

• Ensures software modifications and upgrades meet system specifications and organizational standards.

• Follows standards for software configuration control, quality assurance, and version releases, documenting system upgrades and new system releases.

• Leads cross-functional projects using project management skills, tools, and methodologies.

• Communicates project status, issues, end-user concerns, budget, and milestones effectively.

• Participates in and leads meetings, reporting status updates, accomplishments, tasks, and barriers to management.

• Other duties as assigned.

• Demonstrates advanced knowledge of Epic, third-party solutions and Microsoft products.

• Develops collaborative relationships with stakeholders to capture requirements and ensure alignment.

• Troubleshoots issues, initiates escalation procedures, and recommends resolutions.

• Microsoft Office suite experience; proficient in PowerPoint and Visio presentations [Required]

• Experience leading teams and providing feedback [Required]

• Experience communicating complex technical concepts to a non-technical audience [Required]

• Demonstrated creative problem-solving approach and strong analytical skills [Required]

• Must have strong written and verbal communication skills [Required]

• Work with minimal guidance [Required]

• Rapid learner [Required]

• Advanced ability to manage multiple tasks and projects within deadline constraints [Required]

• Advanced knowledge of HL7 concepts and operating within an integrated healthcare applications environment [Required]

• Ability to work with no supervision [Required]

• 5+ years of clinical, revenue cycle, business or technical background [Preferred]

• EMR application/implementation experience [Preferred]

• Knowledge of clinical/revenue cycle/business/technical workflow [Preferred]

• Associate college degree (a.s, b.a., b.s. or commensurate experience) in a field of study such as business, is, or a healthcare related [Required]

• College Degree (A.S, B.A., B.S. or commensurate experience) in a field of study such as business, IS, or a healthcare related

• Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations

• 5+ experience documenting workflow design and identifying areas for improvement [Required]

• Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations [Required]

• EPIC Credential (EPIC CRED) [Required]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.