Supply Chain & Customer Operations Manager

United StatesRemotefull-timemid

OperationsCustomer Operations Manager

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Quick Summary

Overview

Role: Supply Chain & Customer Operations Manager Location: Houston, TX (Onsite) Travel: Required (Domestic & International) Compensation: $50,000 – $80,000 (Depending on experience)

Key Responsibilities

Supply Chain & Project Management End-to-End Oversight: Manage the full lifecycle of supply chain projects, from raw material sourcing in Asia to manufacturing and U.S. distribution.

Technical Tools

excelnetsuiteproject-management

What We Offer

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Our client is a thriving global manufacturing and supply chain partner specializing in consumer packaging and retail goods. Headquartered in the Bay Area with a rapidly expanding operations hub in Houston, they manage a sophisticated end-to-end network across Asia and North America. From sourcing raw materials to final distribution for retail giants, they pride themselves on long-standing factory partnerships and an entrepreneurial spirit that allows them to pivot quickly to new market opportunities.

About the Role

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This is a high-impact, cross-functional role designed for an "A-player" professional who can bridge the gap between global operations and premier client relationships. You won't just be managing spreadsheets; you will be the primary point of contact for large-scale customer projects, ensuring that goods moving from factories in Taiwan, China, and Mexico arrive on time and meet the exact specifications of major U.S. retailers. This role is ideal for a proactive problem-solver who enjoys the customer-forward aspect of account management as much as the technical details of logistics.

Responsibilities

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Requirements

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Requirements

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ERP Proficiency: Previous experience using NetSuite or similar enterprise resource planning systems.
Industry Background: Experience in consumer goods, paper/plastic packaging, or high-volume retail manufacturing.
Visa Status: While this role is for a U.S. employee hire, the company is open to candidates seeking future green card sponsorship after a proven period of employment.