Windows Desktop Administrator – Associate

Requisition #: 1508

Job Title: Windows Desktop Administrator - Associate

Employment Type: Regular

Work Schedule: Full-Time, 40hr/week

Location: Fort Huachuca, Arizona

Clearance Level: Secret Clearance

Required Certification(s):

· Must have Security+ CE certification prior to hire

· Must have Microsoft desktop certification, MD-102 (or higher), AZ-900 (or higher), or CompTIA A+, within 6 months of hire

ESSENTIAL JOB DUTIES

• Be a self-motivated system administrator to provide enterprise desktop support for the Army in a fast paced and demanding environment

• Build and configure Windows-based systems in support of highly visible mission areas

• Proactively and efficiently administer desktops using enterprise toolsets such as MCM, VMware Mirage, VMware Horizon, etc.

• Effectively troubleshoot complex technical issues

• Ensure desktop configuration compliance with DoD and Army regulations

• Document technical troubleshooting efforts

• Participate in rotational on-call duties to provide after-hours support

QUALIFICATIONS

· Must have Security+ CE certification prior to hire

· Must acquire Microsoft desktop certification, MD-102 (or higher), AZ-900 (or higher), or CompTIA A+, within 6 months of hire

· HS + 2 years of experience in technical field, AA/AS, or BA/BS, to include up to one year of hands-on Windows desktop administration

· Experience with Windows 10 and Windows 11 administration

· Experience with physical and virtual (VMware) desktops

· Experience with zero client environment

· Ability to effectively troubleshoot complex technical issues

· Ability to research and develop creative solutions to unique problems

· Knowledge of networking concepts

· Ability to create and/or modify scripts (batch, PowerShell)

· Ability to document technical troubleshooting efforts

· Proficiency with Windows Active Directory services

· Familiarity with McAfee Host Based Security System (HBSS)

· Familiarity with Microsoft System Center Configuration Manager (MCM)

· Familiarity with Assured Compliance Assessment Solution (ACAS)

· Knowledge of DISA STIGs and IAVAs

· Be able to effectively communicate with team members and customers

· Work independently and as a team member; set priorities and organize work to meet deadlines

· Willing to work overtime, holidays, and weekends as necessary

· Familiarity with Intune and Azure preferred

PREFERRED QUALIFICATIONS

· Prior military IT operations experience at the Brigade level or higher

· Attention to detail and the ability to remain calm under pressure

EDUCATION, CERTIFICATION, BACKGROUND, AND YEARS OF EXPERIENCE

· Must have Security+ CE certification prior to hire

· Must acquire Microsoft desktop certification, MD-102 (or higher), AZ-900 (or higher), or CompTIA A+, within 6 months of hire

· HS + 2 years of experience in technical field, AA/AS, or BA/BS, to include up to one year of hands-on Windows desktop administration

WORK ENVIRONMENT

· Working conditions are normal for an office environment.

· Fast paced, deadline-oriented environment.

· May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)