Accounts Receivable Specialist

🌍 We’re making security suck less for developers.

Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We built Aikido to change that. Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. We focus on what actually matters and automate the rest.

We’re taking on legacy security tools teams have been stuck with, and we’re winning. If you want to help us take market share and build products developers actually enjoy using, you’re in the right place.

Founded in 2022 by third-time founders, Aikido has $85M in the bank and a long runway ahead. We’re building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter.

As an Accounts Receivable Specialist, you’ll work in close collaboration with the Finance team. You will play a key role in managing the complete order-to-cash cycle. This role ensures accurate and timely processing of signed quotes into the billing system, delivers outstanding customer service on billing-related inquiries, and drives proactive follow-up on open receivables to maintain healthy cash flow.

Responsibilities:

• Billing & Quote processing:

  • Review and process signed quotes accurately and timely in the billing software.

  • Coordinate with the Sales team to resolve discrepancies or missing information before invoicing.

  • Maintain well-organized records of processed quotes, invoices, and supporting documentation.

• Customer Billing Support:

  • Serve as the primary point of contact for customer inquiries related to invoices, billing discrepancies, and payment terms, responding promptly and professionally via email or other communication channels (Slack, Teams, Intercom, etc.).

  • Investigate and resolve billing disputes by coordinating with internal stakeholders, including Sales, Operations, and Finance.

• Collections & receivables management:

  • Reconcile incoming payments and monitor the AR aging report, proactively following up on overdue accounts with a structured collections cadence to minimize DSO

  • Escalate high-risk accounts as needed and manage doubtful debtors, including provisions and write-offs

  • Prepare and distribute regular AR status reports to management, highlighting aging balances and collection progress

• Support ad hoc projects and analyses, and collaborate with the Finance department to automate operational finance flows.