Director of Revenue Cycle

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OtherDirectorRevenue Cycle Management

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Quick Summary

Key Responsibilities

Direct and synchronize the daily workflows of both the internal offshore and specialized onshore RCM teams to ensure high-complexity cases are handled by the right experts.

Requirements Summary

Perform deep-dive research into billing system variances and deliver narrative analysis to Corporate Finance to explain performance to the CFO and Board.

Technical Tools

OtherDirectorRevenue Cycle Management

Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.

Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.

Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B. More info at Akidolabs.com.

The Director, RCM Operations & Performance is the strategic orchestrator of our global revenue engine, reporting directly to the Head of RCM, HIM, & CX. You will hold the high-impact responsibility of synchronizing our high-volume internal offshore team with our specialized onshore RCM unit to ensure clinical activity translates into realized revenue. This is a pivotal role where you will design scalable RCM frameworks, partner with engineering to automate core workflows, and lead the billing implementation for rapid new market expansions. You will serve as the primary source of operational intelligence, providing the critical reporting that allows Corporate Finance to deliver transparent financial health updates to the CFO and Board of Directors.

Responsibilities

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Requirements

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Power user of Sigma (or equivalent BI tools like Tableau/Looker) with the ability to build custom dashboards and manipulate raw data independently. (Preferred)

Proven track record of managing the full RCM lifecycle in a high-growth, multi-site corporate environment. (Preferred)

Experience leading and directing internal offshore teams across different time zones. (Preferred)

Strong ability to translate complex operational data into clear, professional "critical reporting" for executive leadership.

"Builder" mindset with the ability to design workflows for new clinical service lines and markets.

Highly collaborative communicator capable of partnering with Medical Directors, Engineers, and Finance executives.