DGM - Billing & Credit Control

Designation: DGM - Billing & Credit Control Location: Pune (On-Site) Experience Preferred - Candidate with experience in accounts with focus on invoicing and collection in Facility management, Security, catering services, Logistics/ 3PL-4PL, Transportation and Manufacturing Industry. KPO / BPO / Banks work experience not to be considered Key Responsibilities: Billing Management: · Oversee end-to-end billing operations and ensure accuracy of invoices. · Coordinate with business teams to validate billing inputs and contracts. · Ensure timely release of invoices and maintain proper documentation. · Monitor recurring, variable, and project-based documentation. · Resolve Billing discrepancies quickly with internal and external stakeholders. Credit Control: · Evaluate customer creditworthiness and recommend credit limits. · Monitor customer credit exposure and ensure adherence to approved limits. Develop and implement credit policies to reduce risks. · Work with sales and finance teams to manage high-risk accounts. Collections & AR Management: · Drive collection efforts to ensure timely payments. Track receivables ageing and prioritise follow-ups. · Handle escalations and negotiate payment plans when required. Maintain strong relationships with clients to support faster recovery. · Prepare weekly/monthly MIS on billing, ageing, collections, and exceptions. Process Improvement & Compliance: · Strengthen SOPs across billing, credit control, and collections. Ensure documentation compliance for audits. · Suggest process automations to improve turnaround time and efficiency. Team Leadership: · Lead and guide the billing/AR team. · Allocate work, monitor performance, and support training needs. Drive a disciplined, customer-focused, and result-oriented culture. Job Specifications: · Desired Profile 5–10 years of experience in Billing, AR, Credit Control & Collections. · Strong understanding of contracts, invoicing, credit assessment, and ageing analysis. Good negotiation skills and experience handling client escalations. · Proficient in Excel and ERP/accounting systems. · Strong analytical skills, attention to detail, and ownership mindset. Educational Qualification B.com/M.com/MBA