Quick Summary
Key Responsibilities
Lead Salesforce initiatives and enhancements end-to-end through the outsourced Solutions Factory model. Own the platform backlog: intake, prioritization with the Senior Vice President, specification,
Requirements Summary
Apply and enforce design and configuration standards defined with the Salesforce Practice Architect. Ensure quality of Solutions Factory output: code review discipline,
Technical Tools
OtherAssociate
JOB PURPOSE
Run the Salesforce platform day-to-day: the delivery pipeline, release discipline and platform health behind the Group's commercial operations, working alongside the Salesforce Practice Architect and the outsourced Solutions Factory.
Convert the commercial platform strategy set by the Senior Vice President – Salesforce & Commercial Platforms into delivered, adopted capability: managing the backlog, orchestrating the Solutions Factory and protecting platform quality as commercial instances are consolidated across entities.
ROLES AND RESPONSIBILITIES
Lead Salesforce initiatives and enhancements end-to-end through the outsourced Solutions Factory model.
Own the platform backlog: intake, prioritization with the Senior Vice President, specification, testing and release.
Enforce disciplined release management across Salesforce environments.
Work with commercial business teams across the Group and subsidiaries to translate requirements into platform solutions.
Manage delivery expectations and communicate progress transparently to business stakeholders.
Apply and enforce design and configuration standards defined with the Salesforce Practice Architect.
Ensure quality of Solutions Factory output: code review discipline, test coverage and environment hygiene.
Align all changes with Group architecture, security and integration standards.
Support the consolidation of fragmented Salesforce instances and capabilities into the standardized Group estate.
Monitor platform health, license utilization and user adoption; act on gaps.
Coordinate with Group Digital teams when digital products interact with Salesforce.
Manage escalated incidents and service requests to resolution with Technology Operations and managed services.
Protect the stability of commercial operations during releases and platform changes.
Not a hands-on development role; build capacity sits with the Solutions Factory.
Not the platform strategy owner; strategy and vendor relationships are owned by the Senior Vice President.
This role keeps the Group's Salesforce platform delivering, release after release.
Minimum of 8+ years in Salesforce delivery roles, including leading delivery through partners or outsourced models.
Salesforce Sales and Service clouds and platform configuration
Release management, environment strategy and quality assurance on Salesforce
Multi-entity experience is an advantage
Delivery-driven; converts strategy into shipped, adopted capability
Firm on quality and release discipline, including with external delivery partners
Clear communicator with business stakeholders; translates platform detail into business terms
Works effectively in a triangle with the Practice Architect and the Solutions Factory
Requirements
~1 min readBachelor's degree in a relevant field is required
Salesforce certifications (Administrator, Platform App Builder or Architect track) are strongly preferred
Location & Eligibility
Where is the job
Abu Dhabi, United Arab Emirates
On-site at the office
Who can apply
AE
Listing Details
- Posted
- September 18, 2026
- First seen
- September 18, 2026
- Last seen
- September 18, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 60%
- Scored at
- September 18, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application · ~5 min on Aldar's site
Please let Aldar know you found this job on Jobera.
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Senior Associate – Salesforce Lead