Personnel Services Coordinator

ALKU is a specialized consulting and staffing firm that connects exceptional talent with organizations across Technology, Life Sciences, Healthcare IT, Government, and other highly specialized industries. Since our founding, we've built our business around expertise, long-term relationships, and delivering an exceptional experience for both our clients and consultants.

Just as importantly, we've built our internal team by investing in people. We hire individuals with the drive to succeed and provide the training, mentorship, and resources to help them build meaningful, long-term careers. Whether you're launching your career or taking the next step, ALKU is a place where growth is earned, supported, and celebrated.

We're a team of competitive, collaborative, and driven professionals who believe success is built through effort, accountability, and a willingness to keep learning. At ALKU, you'll work alongside people who challenge one another to grow, celebrate wins together, and create an environment where everyone has the opportunity to make an impact.

Our culture is built around Have Fun Working Hard®. To us, that means creating an environment where ambitious people enjoy coming to work, support one another through challenges, and recognize that the best results come from combining hard work with genuine collaboration and energy. We believe a positive culture isn't a distraction from success, it's one of the reasons we achieve it.

At ALKU, our culture is guided by three core values: Energy, Care, and Growth. These values shape how we work, how we lead, and how we support one another every day.

• Guide consultants through the onboarding process, ensuring document accuracy and a streamlined, positive experience
• Audit timesheets and expense reports weekly
• Maintain a working knowledge of all corporate functions (Benefits, Billing, Finance, Payroll, etc.) to support external employees effectively
• Act as a trusted point of contact for onboarding, payroll, timesheets, and expense-related questions

• Build and maintain meaningful relationships with external employees
• Conduct welcome calls upon new project starts
• Send handwritten appreciation notes and routine check-in outreach
• Meet relationship-building metrics, including:
  • 50 outbound dials per week
  • 5 testimonials per year (Google, LinkedIn, Glassdoor, etc.)

• Partner with the Personnel Services Leadership on engagement initiatives
• Promote and support consultant events and “Social Hours” as needed
• Contribute to the quarterly external newsletter as needed
• Assist with survey distribution and feedback analysis

• Identify and implement streamlined, standardized, and scalable processes to improve efficiency and employee experience
• Emulate and reinforce the “4 Ps” of Personnel Services:
  Professional, Prompt, Prepared, Personable

• Ability to multi-task and work in a fast-paced environment 
• Comfortable on the phone 
• Relationship building
• Highly organized  
• Adept in technology  
• Self-motivated  
• Anticipate upcoming needs 
• Adaptable and resourceful  
• Works well independently and with teams 

• High school diploma or equivalent.

While every employee's journey is unique, people who are successful at ALKU tend to:

• Build strong relationships with teammates and customers.
• Take initiative and seek out opportunities to learn.
• Stay resilient when faced with challenges.
• Embrace feedback as an opportunity to grow.
• Bring positive energy to the team every day.

• Comprehensive onboarding and training
• Dedicated mentorship and coaching
• Clear career progression
• Opportunities for internal advancement

• Have Fun Working Hard® environment
• Team-building events and company celebrations
• Collaborative and supportive teams
• Community involvement opportunities

• In the office 3 days a week
• Must be willing to attend after work events with consultants periodically

• Prolonged periods of sitting at a desk and working on a computer.
• Must be comfortable talking on the phone
• Must be comfortable public speaking

ALKU is an Equal Opportunity Employer committed to fostering an inclusive workplace where all individuals are treated with respect and provided equal employment opportunities. Employment decisions are based on business needs, job-related qualifications, merit, and performance, without regard to any characteristic protected by applicable federal, state, or local law.

ALKU is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants throughout the hiring process, consistent with applicable law.

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