Operations Manager

Business & Operations

• →Strong business and financial acumen
• →Ability to think strategically and make informed decisions, analyzing data, identifying trends, and developing effective strategies to optimize operations and drive efficiency.
• →Competence in budgeting, forecasting, financial analysis and reporting, allocating resources, and managing costs in an industrial manufacturing environment.
• →Ability to analyze/manage operations within budgetary constraints and make informed decisions that contribute to the financial health of the organization.
• →Ability to identify challenges and develop practical and efficient solutions in a dynamic and fast-paced environment.
• →Ability to organize time and resources to ensure that operations run smoothly with deadlines met and goals achieved.
• →Ability to plan, prioritize, and execute work to achieve goals with excellent follow through and follow up.
• →Results oriented with ability to work under pressure.
• →Detail oriented with a focus on continuous process improvement.
• →Possess strong customer service orientation with knowledge of customer service principles and the ability to implement these to ensure customer satisfaction.
• →Strong commitment to understanding customer needs and proving excellence service.

Leadership and Management

• →Ability to build and effectively lead a diverse team to achieve business objectives.
• →Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service.
• →Ability to manage, motivate, and develop people within the team through positive encouragement and incentive initiatives as well as performance management and talent development.
• →Proficiency in conflict management.
• →Skilled in fostering teamwork and collaboration among their team members, promoting a positive work culture, encouraging open communication, and recognizing and utilizing the strengths of individual team members.
• →Ownership for own actions, behaviors, performance, and decisions.
• →Initiative and self-motivation with very strong sense of urgency.

Ability to travel as needed.

• Bachelor’s in operations management, business, engineering, or related field; or equivalent work experience.
• Minimum 5-7 years of hands-on, progressive experience in an operations leadership, aftermarket operations or similar role.
• Experience in budgeting, forecasting, financial planning, analysis, and reporting as well as managing resources and project timelines to control expenses for operations.
• Demonstrated expertise in managing multiple projects ensuring seamless coordination and execution.
• Proven track record of developing and implementing operational strategies that improve efficiency, productivity, and profitability
• Hands-on experience with problem solving / Six Sigma
• Project planning / project management experience is preferred
• Ability to communicate effectively with senior management
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Demonstrated leadership success with building, mentoring, and inspiring a team, and fostering a collaborative and high-performing team environment.
• Experience in ensuring operations comply with legal and regulatory requirements.
• Experience in lean manufacturing and 6S implementations.
• Specific experience with cryogenic equipment and aftermarket services in the industrial manufacturing industry highly desired.

• Stand, walk, sit, talk, hear, type, and write.
• Reach with hands and arms, bend, stand on a stool or climb, and use fingers and hands to feel objects, tools, or controls.
• Use standard office equipment such as computers, telephones, printers, copiers, etc.
• Lift files and open desk drawers and filing cabinets.
• Lift 10-20 pounds.
• Work in both office and shop environments at Customer Center.
• Travel as needed.

• Complete safety training requirements.
• Participate in other training as directed by the Company or manager.
• Wear Nikkiso approved PPE as needed.
• Ensure all safety requirements and PPE requirements are enforced with team.
• Address or report safety-related issues and incidents promptly.