Repair Coordinator

• →Act as the primary liaison between customers, engineering, shop operations, and procurement to ensure accurate and timely execution of repair jobs.
• →Coordinate and manage repair workflows from intake through completion, ensuring adherence to scope, schedule, and quality expectations.
• →Maintain detailed and accurate job documentation, including inspection reports, material usage, and labor hours.
• →Provide proactive, professional communication to customers and internal stakeholders regarding job status, scope changes, and delivery timelines.
• →Review completed work orders for accuracy, completeness, and alignment with quoted scope prior to invoicing.
• →Prepare and issue final invoices in accordance with company policies and customer requirements.
• →Support continuous improvement initiatives focused on communication, workflow efficiency, and customer satisfaction.
• →Collaborate cross-functionally to resolve issues, mitigate delays, and drive successful outcomes.

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 3–5+ years of experience in service coordination, repair operations, production scheduling, or industrial operations.

• Strong customer communication and problem-solving skills.
• Ability to read and interpret drawings, parts, and basic equipment functions.
• Working knowledge of quoting, job costing, and invoicing processes.
• Proficiency in ERP systems and Microsoft Office Suite.
• Strong attention to detail, organization, and ability to manage multiple priorities.

• Experience in industrial equipment, rotating machinery, or pump repair environments.
• Familiarity with mechanical systems and repair components.

• Combination of office and shop environment with frequent cross-functional interaction.
• Occasional exposure to industrial noise, temperature variations, and shop conditions.

• Adhere to all company safety policies and procedures.
• Utilize required personal protective equipment (PPE) when in designated areas.

Salary: $50,422 - $83,595 annual

Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.