Field Quality Manager

Location(s): Quebec City or Atlantic Provinces

Job Schedule: Remote

Education Requirement: Red Seal Automotive Service Technician

Sponsorship: No

• Collaborate daily with Nissan and Infiniti dealers in the Atlantic and Quebec City regions to identify quality issues and gather customer feedback.
• Write technical reports combining technical data and market benchmarks to enhance product quality and perception.
• Support the NCI Field Quality Investigations team and coordinate vehicle testing and countermeasure validation.
• Build and maintain relationships with key dealers, providing feedback to the Engineering team.

• Bilingual French is required.
• Must be located in either the Atlantic or the Quebec City region.
• Red Seal Automotive Service Technician certification.
• Minimum of 7+ years of automotive experience.
• Strong data analysis and presentation skills (MS Office).
• Must be self-motivated with strong interpersonal skills, flexibility, and good time management abilities.
• Frequent out-of-town dealer visits may be required.

• Prior work experience at other OEMs or dealership service departments.
• Experience in troubleshooting, diagnosis, and analyzing technical information, along with hands-on vehicle evaluation.

Excited about this role? Submit your application today!

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team.  When everyone belongs, the power of NISSAN is undeniable.  Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard.  We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.