System Administrator L9

DESCRIPTION OF THE TASKS

• Provision of IT Support services for the development and operation of the local IT

environments

• Collaboration with the Directorate D ICT Team to manage and develop ICT centralized

service

• Installation, configuration and maintenance of servers' operating systems

• Performing minor (patching) and major Operating System upgrades as requested, in

compliance with the Commission IT security policies and best practices

• Performing preliminary diagnosis of software and hardware problems, also in co-ordination

with the central IT departments

• Scripting & configurations in context of systems & infrastructure; install, configure and

maintain system scripting procedures

• Handling of backups and restore operations of systems & infrastructure; manage the specific

SuFiA backup infrastructure

• Administration of scientific users

• Monitoring of and responding to system and application logs (error logs, disk checks, virus?malware checks)

• Maintaining technical documentation

• Provision of capacity planning analysis. Performing tuning activities when required

• On demand restore customer files from the backup system

• Maintain and monitor the storage systems (log analysis to ensure availability and correct

performance)

• Keep up to date the managed asset inventory

• Coordinate with the services for the provisioning of users, hardware, network

connectivity and software

• Coordinate with Helpdesk for the central IT service requests

• Provide first level/second level user support to a community of about 20 users

• Install, configure and maintain workstation's operating systems (Windows and Linux).

Perform Minor (patching) and Major Operating system upgrades as requested

• Administer Linux servers for: data gathering from external providers; databases; web

applications. IT environment includes DBMS PostgreSQL, Docker, Apache, Liferay

• Collaborate with other members of the ICT team to maintain and manage PostgreSQL

centralized infrastructure

• Interaction with the business analysts, customer, users, project leaders and the developers

• Security administration and monitoring, in adherence to the security rules imposed by the

Commission’s central security service (complemented by local rules where needed); under

supervision of the LISO (Local Information Security Officer)

KNOWLEDGE AND SKILLS:

• Very good knowledge of Ubuntu Linux

• Very good knowledge of Container management with Docker and Docker swarm

management, pipeline, CI/CD, Gitlab server management

• Very good knowledge of WildFly

• Very good knowledge of monitoring tools

• Good experience with data backup/restore tools and practices for both database and operating

systems

• Good knowledge of Web Servers

• Good knowledge of virtualisation tools and techniques

• Good knowledge of TCP/IP network management

• Knowledge of master-slave database concept (PostgreSQL)

• Knowledge on Ansible

• Ability to do basic scripting for automation

• Basic knowledge of application development environments

• Ability to draft basic conception documents, diagrams and reports

• Analysis and problem solving skills

• Ability to participate in technical meetings and good communication skills

SPECIFIC EXPERTISE

• at least 5 years of specific expertise in Linux system administration

• at least 5 years of specific expertise in containerisation tools: Docker, Kubernetes

• Experience in Windows system administration

• Demonstrated experience in script programming (bash)

Following specific expertise is optional for the performance of tasks:

• Experience with Liferay

CERTIFICATIONS & STANDARDS:

ITIL® Certification

Level : 8 and 9

Delivery mode: Onsite (Ispra, Italy)

Deadline 08.05.26