Operations Associate - Broker Dealer (BD)

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.

We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

As a Brokerage Operations Executive, you will support the day-to-day operations that power Alpaca’s brokerage infrastructure and ensure a smooth trading experience for our customers. You will play a key role in monitoring operational workflows, assisting with trade lifecycle processes, and maintaining the accuracy and integrity of brokerage data.

Based in our GIFT City (Gujarat International Finance Tec-City) office, you will work closely with teams across operations, compliance, engineering, and customer support to ensure that brokerage activities run reliably and in compliance with regulatory requirements.

This role is ideal for someone early in their career who is detail-oriented, curious about financial markets, and eager to build expertise in brokerage operations within a fast-growing fintech environment. You will gain hands-on exposure to the mechanics of trading, settlement processes, and operational workflows that support modern brokerage platforms.

Things You Get To Do:

• Support daily brokerage operations including trade monitoring, settlement, and operational workflows
• Assist in performing reconciliations between internal systems and external partners
• Investigate and help resolve operational discrepancies or trade exceptions
• Support account operations including onboarding checks, funding workflows, and operational requests
• Assist with corporate actions, dividends, and other lifecycle events affecting customer accounts
• Work with internal teams to escalate and resolve operational issues impacting customers
• Help document operational procedures and contribute to improving operational processes
• Support operational readiness for new product launches and platform updates

Who You Are (Must-Haves):

• 0–2 years of experience in financial services, brokerage operations, fintech, or a related field
• Bachelor’s degree in Finance, Economics, Business, Commerce, or a related discipline
• Strong attention to detail and ability to work with operational data accurately
• Good analytical and problem-solving skills
• Strong communication and collaboration skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Interest in financial markets and brokerage operations
  
  

Who You Might Be (Nice-to-Haves):

• Internship or prior exposure to brokerage operations, trading operations, or financial markets
• Familiarity with equities trading, settlement, or capital markets concepts
• Experience working with spreadsheets or basic data analysis tools
• Knowledge of regulatory environments related to financial services
• Experience working in a startup or fintech environment
  
  

Location Requirement:

This role is based onsite in GIFT City, Gujarat, and requires working from the office in accordance with regulatory and operational requirements.

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

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