amnistreasury5mo ago

Junior Support / Onboarding specialist 80%-100%

Hungary·GyőrFreelanceentry

OtherOnboarding Specialist

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Quick Summary

Overview

AMNIS is a Fintech company with the mission to reshape international transaction banking for SMEs. Founded in Zurich in 2014, Amnis simplifies international business for small and medium-sized companies across Switzerland and Europe.

Requirements Summary

Strong (near-native) German speaking and good English skills (company language is English). French would be a plus. Experience or interest in sales, customer onboarding, account management, or customer support in B2B SaaS, Fintech or Payment…

Technical Tools

b2bcustomer-supportfintechsaas

Handle inbound sales inquiries from German-speaking prospects (potentially also French) and guide them through the product from a technical and business perspective
Support customers during the entire onboarding and setup process, ensuring a smooth and successful start with amnis
Understand customer needs and pains and match suitable amnis solutions, including FX, payments, cards, and additional services
Convince and upsell customers through value-based product pitching during onboarding and ongoing usage
Collaborate closely with sales, operations, compliance, and product teams
Contribute to internal improvements to continuously enhance customer experience and processes

Requirements

~1 min read

Strong (near-native) German speaking and good English skills (company language is English). French would be a plus.
Experience or interest in sales, customer onboarding, account management, or customer support in B2B SaaS, Fintech or Payment
Affinity for consultative / solution-oriented selling
Interest in or basic knowledge of payments, FX or payment cards
Strong communication and presentation skills, with the ability to explain technical topics in a clear way
Ability to work independently and manage multiple customer interactions
Team player mentality with a hands-on attitude

What We Offer

~1 min read

✓Attractive working conditions in a young, dynamic, and international team

✓Professional environment in a rapidly growing European Fintech scale-up with offices in Switzerland, Liechtenstein, Czech Republic, Netherlands, and Austria

✓This is a contractor (b2b) position

✓Part-time schedule possible

✓Development opportunities within the company

✓Budget for external courses, training and professional development