Mailroom Supervisor

Anovaeon, LLC serves as a dedicated strategic partner to government and other customers. We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services.

• →Mail Operations Management
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  • →Oversee daily mail room operations for a 1,500‑bed detention center, ensuring accuracy, security, and compliance with all applicable regulations.
  • →Supervise staff responsible for sorting, logging, screening, and distributing inmate and administrative mail.
  • →Maintain chain‑of‑custody procedures for all special correspondence, legal mail, and high‑risk items, in accordance with federal detention standards.
  • →Develop and enforce mail room policies, SOPs, and quality‑control measures.
• →Advanced Screening & Detection Technologies
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  • →Operate and supervise the use of non‑intrusive mail‑screening technologies, including:
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    • →X‑ray imaging systems
    • →Chemical trace detection equipment
    • →Biological hazard detection tools
    • →AI‑assisted threat‑identification software
  • →Ensure all equipment is used in accordance with manufacturer specifications and facility protocols.
  • →Coordinate with vendors for maintenance, calibration, and upgrades of scanning systems.
  • →Review and interpret scan results to identify prohibited or hazardous materials at trace levels.
• →Hazardous Materials Safety & Compliance
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  • →Develop, implement, and maintain procedures for the safe handling, containment, and reporting of hazardous materials detected in mail.
  • →Ensure compliance with OSHA, Maryland DPSCS standards, and facility safety regulations.
  • →Lead incident response actions for suspicious or contaminated mail, including isolation, notification, and documentation procedures.
  • →Maintain inventory of PPE, spill kits, and decontamination supplies.
• →Training & Staff Development
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  • →Provide initial and recurring training for mail room staff on:
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    • →Mail screening equipment operation
    • →Hazardous‑materials identification
    • →PPE use and safety protocols
    • →Emergency response procedures
    • →Chain‑of‑custody and documentation
  • →Maintain training records and ensure all staff remain compliant with the required certifications.

• →Administrative & Reporting Duties
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  • →Prepare daily, weekly, and monthly operational reports.
  • →Document all hazardous‑material detections, equipment malfunctions, and security incidents.
  • →Assist with audits, inspections, and compliance reviews.
  • →Maintain secure records of mail logs, screening results, and staff training.
  • →Coordinate with case management and facility leadership regarding time-sensitive legal and court-related correspondence.

Required Qualifications & Core Competencies:

• →High school diploma or GED; associate degree preferred.
• →Minimum 3–5 years of experience in corrections, security operations, mail screening, or related fields.
• →Supervisory experience in a high‑volume or high‑security environment.
• →Working knowledge of hazardous‑materials handling and PPE protocols.
• →Ability to obtain and maintain facility security clearance.
• → Attention to detail
• →Leadership and team management
• →Technical proficiency with screening equipment
• →Strong communication skills
• →Ability to remain calm under pressure
• →Commitment to safety and compliance

Desired Skills:

• →Experience with X‑ray scanners, chemical trace detectors, or similar security‑screening technologies.
• →OSHA HAZMAT or HAZWOPER training.
• →Prior experience in a detention or correctional facility.
• →Strong technical aptitude and ability to train others on specialized equipment.

Conditions of Employment:

• →Employees must be a U.S. Citizen or a Legal Permanent Resident
• →Employment is contingent upon successful completion of the following screening:
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  • →Federal background investigation (up to and including a Tier 4 DHS clearance)
  • →Criminal history check
  • →Verification of employment and education history
  • →Compliance with all government credentialing requirements
  • →Drug Screening
• →Employees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.
• →Must be able to speak, read, and write in English
• →Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidays
• →Must show proof of eligibility to work in the U.S.
• →Internal background check to the satisfaction of contract requirements.
• →If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.

Physical Requirements:

• →Ability to sit at a computer workstation for extended periods while conducting data entry and interviews
• →Ability to stand and walk for extended periods during facility operations (up to 8-12 hours per shift)
• →Ability to lift, carry, and move supplies and equipment up to 50 pounds
• →Ability to bend, stoop, reach, and perform repetitive motions
• →Capability to work in varied environmental conditions (indoor/outdoor, temperature variations)
• →Ability to respond quickly to emergency situations throughout the facility
• →Visual acuity for detailed computer work and document review
• →Auditory ability to conduct interviews and monitor facility for safety concerns

Work Environment:

• →Fully onsite position within an ICE processing facility in Maryland
• →Work schedules include 24/7 coverage, and may include shifts overnight, evenings, weekends, and holidays.
• →Standard administrative office and processing facility environment
• →May involve extended periods of computer work and documentation processing
• →Fast-paced operational environment requiring attention to detail and professionalism

Other Duties & Information:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.