Customer Service Coverage Consultant

If you’re looking to step away from traditional office environments and move into work that offers flexibility, purpose, and long-term growth, this opportunity provides a strong alternative.

AO Globe Life is expanding its remote team and hiring professionals to conduct virtual consultations with individuals and families already connected with our organization. All meetings are scheduled—no cold calling or prospecting required.

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  Conduct virtual consultations with clients via Zoom

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  Assess needs and guide individuals through appropriate benefit options

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  Explain programs clearly and support clients through enrollment

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  Maintain accurate records and follow up as needed

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  Participate in team meetings, coaching, and development sessions

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  Collaborate with team members to improve performance and results

• Background in leadership, client service, or consultative roles

• Strong communication skills and confidence in virtual settings

• Self-motivated, organized, and comfortable working independently

• Proficient with digital tools and remote communication platforms

• Authorized to work in the United States

• Windows-based computer with webcam

• Reliable internet connection

For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families across the U.S. Our remote-first model supports professionals seeking flexibility, stability, and meaningful career growth.

If you’re ready to build a flexible, purpose-driven career, apply to learn more.