Remote Benefits Support Specialist

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to help individuals and families make informed decisions about important supplemental benefit programs. This fully remote opportunity offers meaningful work, professional development, and the flexibility to build a long-term career within a supportive, service-driven environment.

In this role, you’ll connect with individuals who requested information about available benefits, conduct virtual consultations, and guide clients through their options with professionalism and care.

No cold calling, door knocking, or outbound prospecting required.

• 100% remote work environment from anywhere in the United States
• Flexible scheduling that supports work–life balance
• Warm inbound client interest — no cold outreach required
• Comprehensive training and licensing support
• Weekly direct deposit
• Health insurance premium reimbursement program
• Monthly and quarterly performance bonuses
• Equity opportunities for qualifying team members
• Long-term income potential through vested renewals
• Clear advancement pathways into mentorship and leadership roles
• Collaborative, service-driven team culture

• →Conduct scheduled virtual consultations with individuals and families through Zoom
• →Listen carefully to understand each client’s needs, goals, and priorities
• →Explain available life, accident, and supplemental benefit options clearly and professionally
• →Guide clients through the enrollment process step-by-step
• →Maintain accurate digital documentation and follow-up communication
• →Provide ongoing client support and policy guidance when needed
• →Build long-term professional relationships through excellent service and responsiveness
• →Participate in weekly training sessions, mentorship programs, and team development meetings

• Professionals with a strong customer service mindset
• Confident communicators who build trust through virtual conversations
• Detail-oriented individuals who value organization and follow-through
• Self-motivated professionals comfortable working independently in a remote environment
• Candidates comfortable using Zoom and digital communication platforms
• Service-oriented individuals motivated by helping others
• Customer service or client-facing experience is helpful but not required

• Authorized to work in the United States
• Reliable high-speed internet connection
• Windows-based laptop or desktop computer with webcam capability
• Must be physically located within the United States

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our remote-first workforce is built around mentorship, service, integrity, and long-term professional growth.

If you’re ready to build a flexible remote career where you can grow professionally while helping families make informed decisions about their future, apply today to learn more about joining AO Globe Life.