Premium Collections Specialist

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated entry level Premium Collections Specialist professional to join our team. The position requires the person to:

• →Provide customer service by answering customer telephone inquiries with proper telephone etiquette, and giving accurate and timely responses.
• →Apply payments to proper accounts.
• →Research and resolve inquiries, and communicate results by telephone or written correspondence to insured, agent, or other departments.
• →Make computer inquires and entries.
• →Research and correct processing problems.
• →Update and maintain records according to established guidelines.

• High school diploma or general education degree (GED) or equivalent related work experience
• Experience working at an insurance agency preferred
• Excellent oral and written communication skills
• Ability to handle multiple assignments

#LI-BK1   #LI-Hybrid

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.