Workers Compensation Claims Representative

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Auto-Owners Insurance, a top-rated Insurance Carrier, is seeking a motivated candidate to join our team as an Associate Claim Representative in our Workers Compensation Claims Branch.  The position requires the following but is not limited to:

• →Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• →Review medical bills, authorize payments and ensure payments are issued in a timely and accurate manner.
• →Handle investigations by phone, mail and on-site investigations.
• →Contact employers, employees, hospitals, doctors and attorneys to secure information to properly adjust the claim.
• →Work toward the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• →Service the needs of agents, policyholders and injured workers.
• →Become familiar with insurance coverage by reviewing insurance policies, endorsements and forms.
   

• Bachelor’s degree or equivalent years of direct workers compensation claims handling experience for an insurance carrier.
• Familiarity with a broad range of medical terminology.
• Above average communication skills (written and verbal).
• Ability to organize and interpret data, multi-task, and make decisions independently.
• Ability to resolve complex issues.
• An interest in developing product knowledge through participation in approved educational programs.
   

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.