Process Support Engineer (Advanced Packaging)

Job Description A Process Support Engineer at Applied Materials helps ensure stable, high‑quality semiconductor processes by supporting tool performance, troubleshooting issues, and optimizing process conditions. You will be based at customer's site daily and works closely with customer and internal teams to resolve problems quickly, analyze process data, and improve tool uptime and yield in a fast‑paced cleanroom environment. Role Responsibilities: * Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment * Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices * Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments * Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues * Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust * Apply your growing knowledge of best practices to offer a new perspective using existing solutions * Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead small projects with manageable risks and resource requirements Requirements: * Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field * 4–7 years of experience in the semiconductor process (Hybrid Bonding/ Advanced Packaging is highly preferred) * Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders Work Location: * West ## Qualifications ### Education: Bachelor's Degree ### Skills ### Certifications: ### Languages: ### Years of Experience: 4 - 7 Years ### Work Experience: ## Additional Information ### ### Shift: Day (Singapore) ### ### Travel: Yes, 25% of the Time ### ### Relocation Eligible: Yes ### Referral Payment Plan: Employee Referral (Enhanced) Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.