Field Service Representative - Third Class

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities.  If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

The applicant selected to fill this position will be required to:

• Must have a valid driver's license.

• Highly recommended that the candidate be a licensed Journeyman or apprentice plumber.

• Must have mechanical aptitude for the installation, repair & replacement of meters and meter related materials ranging in size from 1/2" through 2" in diameter.

• Have the mathematical background to interpret meter readings and analyze consumption.

• Must have knowledge of the Company's and OSHA's safety regulations.

• Must be able to read and interpret pipeline / construction plans as it specifically relates to Meter Operations.

• Must be capable of using a computer / tablet and have working knowledge of Service Link, Aqua GIS, AIMS, AMRA, Banner and Microsoft Office.

• Be physically capable of lifting up to 85 lbs.

• Must be available for overtime when needed, as well as work after scheduled hours, holidays and weekends.

• Perform all other tasks or special functions as directed by supervisor.

The hourly rate of pay is $38.99 ## per hour.

All employees hired or entering the bargaining unit on or after December 15, 2022, will receive four dollars ($4.00) per hour less than the classification wage rate. The wage reduction will be returned in one dollar ($1.00) increases once a year over a four (4) year period. Employee will receive annual contract increases.

A written and field exam may be given.

Applicants for this position may access their personnel file only one time for up to one hour during the five-day posting period so they may review previous testing material.

Please review the details of this job carefully. It must be understood that the person selected to fill this position must accept.

Interested applicants can contact Human Resources at 888.366.3300 or apply online by Wednesday, August 26, 2026.

Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Aqua is committed to providing reasonable accommodation to individuals with disabilities.  If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).  
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

• Family members cannot result in a supervisor/subordinate reporting relationship
• Family members cannot work in the same department.