Arcteryx.Com2h ago

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Lifecycle Marketing Campaigns Coordinator

Canada·North Vancouvermid

OtherLifecycle Marketing

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Quick Summary

Overview

Department: NAM – Digital Commerce Reports to: Senior Manager, Lifecycle Marketing & CRM Location: North Vancouver, B.C.

Technical Tools

OtherLifecycle Marketing

As a Lifecycle Marketing Campaigns Coordinator, you will support the execution of Arc’teryx’s campaign program, ensuring the seamless deployment of campaigns and promotions that deepen engagement and strengthen omnichannel engagement across digital and retail touchpoints. Partnering closely with teams across Digital Commerce, Brand, Retail, and Technology, you will support lifecycle marketing initiatives that play a critical role in driving sustainable revenue growth and long-term guest value.

The Lifecycle Marketing & CRM team builds meaningful relationships with Arc’teryx guests through personalized, data-driven communications across channels. By combining customer insight, experimentation, and cross-functional collaboration, the team delivers lifecycle experiences that connect brand storytelling, product moments, and transactional interactions into a cohesive omnichannel guest journey.

Executing lifecycle marketing campaigns end-to-end across a variety of channels, including coding, QA, and campaign deployment

Implementing A/B tests in support of experimentation and business objectives

Collaborating cross-functionally with Technology, Creative, Merchandising, and Community Marketing teams to deliver high-impact lifecycle marketing campaigns that drive measurable business outcomes

Coordinating and executing communication strategies focused on omnichannel experiences in partnership with Retail teams

Tracking and reporting on lifecycle marketing KPIs, translating data into actionable insights and recommendations to support campaign strategic planning

Supporting the regional Lifecycle Marketing & CRM team with process documentation and implementing initiatives focused on operational efficiency

Supporting the execution of email acquisition strategies, including A/B testing and reporting

Supporting the execution of communication strategies on app push and SMS channels

Supporting the Senior Specialist, Lifecycle Marketing Campaigns with the coordination of the email campaign calendar

You have a Bachelor’s degree in business, marketing, or communications or a related field

You have 1+ year’s experience in lifecycle marketing, CRM, or retention marketing

You can work autonomously, while collaborating with others during daily meetings and standups

You are able to effectively manage projects, including management of schedules, asset delivery, changes to scope, and resources

You have excellent attention to detail

You have experience configuring/managing lifecycle marketing campaigns, wireframe automation, and marketing automation platforms (i.e. Salesforce Marketing Cloud, Klaviyo, Figma)

You have demonstrated ability to quickly adapt to new tools and processes

You understand best practices for email creative and templates, segmentation, dynamic content and A/B testing methodologies to improve channel performance

You are highly skilled in Figma, HTML, CSS, and UX design practices

You are always thinking in the shoes of the customer / consumer

You are always thinking of Arcteryx.com in a global, sustainable fashion; finding initiatives that work both globally and for the long term

You are innovative and creative, with a logical and methodical approach to problem solving

You are a strong communicator who can work with cross functional teams from other channels of the business

You remain highly flexible and adaptable when faced with ambiguity

You effectively balance autonomy and collaboration

You inspire breakthrough thinking and continuous improvement

You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right

Your passion for your work is paralleled by your passion for getting outside and living it

You are results-driven and have a passion for pursuing audacious goals

The salary range for this role is: CAD$62,000 - CAD$81,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

 *Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.