Head of IT Operations

London, London, LondonPermanent - Full Timeexecutive

OtherIt Operations

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Quick Summary

Overview

Salary: c. £105,000Bonus: DiscretionaryLocation: Kings Cross, London (Tuesdays-Thursdays - 3 days in our office, Monday + Friday - anywhere)Employment Type: Permanent, full timeAbout ARIA ARIA is a R&D funding agency created to unlock technological breakthroughs that benefit everyone.

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Salary: c. £105,000
Bonus: Discretionary
Location: Kings Cross, London (Tuesdays-Thursdays - 3 days in our office, Monday + Friday - anywhere)
Employment Type: Permanent, full time

About ARIA

ARIA is a R&D funding agency created to unlock technological breakthroughs that benefit everyone. We fund scientists and engineers to pursue research at the edge of the possible.

From climate change to AI, society faces enormous challenges and opportunities that can be uniquely addressed by science and technology. ARIA was created to activate the UK’s world-class R&D in new ways, so we can meet these head on.

Our success is shaped by one question: how will ARIA transform the lives of the UK’s future generations? Whether that’s a life-changing new technology or a burgeoning new industry, it should be obvious that ARIA played a catalytic role.

Learn more about how we work here.

Role Summary

ARIA is seeking a senior technology operations leader to own our enterprise IT operations and operational technology services.

As the Head of IT Operations, you are accountable for ensuring ARIA’s enterprise IT foundation environment is secure, resilient, reliable and operationally effective. You will lead the oversight and evolution of ARIA’s enterprise operational technology landscape - spanning cyber security, infrastructure operations, service provider management, SaaS application landscape governance, and end-user IT experience.

While our on-site Managed Service Provider (MSP) delivers day-to-day operational support, you retain accountability for the performance, security, governance and continuous improvement of our IT ecosystem. You will lead internal IT staff and our external managed service provider to ensure IT services remain trusted, secure and effective for the organisation.

This is not a coordination role. It requires an experienced operator who can confidently own the service, drive performance, proactively identify risk and improvement opportunities, and ensure technology effectively enables ARIA’s mission.