Senior Customer Solutions Engineer, AI Factory, ANZ

Armada delivers sovereign, industrial-grade AI infrastructure designed to operate where traditional cloud and centralized data center models fall short. Our platform includes Atlas as the control plane, Galleon rugged, containerized and modular edge data centers powered by the Armada Edge Platform, and Leviathan, Armada’s AI Factory, and Bridge, our GPU-as-a-Service offering. Together, these capabilities enable enterprises and governments to deploy, operate, and scale AI and other HPC workloads securely and efficiently across highly regulated and mission-critical environments.  

ANZ is a core growth region for Armada, spanning large enterprises, public sector customers, and infrastructure-heavy industries. Leviathan is Armada’s purpose-built AI Factory. A high-density GPU compute platform designed for neocloud operators, sovereign AI programs, and enterprises building or expanding large-scale AI infrastructure capacity. Customers in this space require a senior technical partner who understands the economics, operations, and architecture of GPU-dense environments and can drive successful long-term outcomes at scale. 

The Senior Customer Solutions Engineer, AI Infrastructure for ANZ is a senior technical role responsible for driving successful deployment and long-term adoption of Armada’s Leviathan AI Factory platform. This role is built for operators who understand GPU infrastructure at in depth, from physical deployment and power and cooling constraints to AI workload offtake, colocation agreements, and sovereign AI program requirements. 

This role serves customers in neocloud operations, hyperscale AI infrastructure, colocation, and sovereign AI environments. Segments where GPU availability, infrastructure density, operational reliability, and commercial offtake structures are the defining decision factors. The Senior CSE owns the full technical relationship: from initial solution design and facility readiness through cluster commissioning, workload onboarding, and ongoing capacity expansion. 

This role reports into the VP Global Customer Success & Delivery. Success is measured by Leviathan deployment velocity, GPU cluster utilization, capacity expansion, and the depth of technical partnership with AI infrastructure operators across ANZ. 

• A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge 
• A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude 
• Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
• A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda 
• Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you 

At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.