Marketing Coordinator

Build and deploy the email campaigns that reach millions of travel members, on a team that moves fast and values people who own the details.

arrivia is looking for a Marketing Coordinator to join our Marketing team in Scottsdale. This is a hands-on, email-first role supporting engagement and product marketing across our membership and loyalty programs.

You will build, schedule, deploy, and QA campaigns, work in our marketing automation platform, segment audiences, run A/B tests, and read the performance data that tells you what to change next.

• Email Campaign Execution: Build, schedule, deploy, and QA email campaigns across engagement and product-based marketing programs.
• Marketing Automation: Work in our automation platform to create and maintain personalized customer journeys and triggered campaigns.
• Segmentation: Build and manage audience segments so the right message reaches the right members.
• Testing and Optimization: Run A/B tests, analyze open rates, click-through, and conversion, and turn what you learn into the next round of improvements.
• Quality Control: Proof assets, verify links, check content, and protect brand standards before anything ships.
• Performance Reporting: Track campaign results, identify trends, and share clear read-outs with the team.
• Cross-Functional Partnership: Work with sales, operations, product, and other marketing partners so campaigns line up with broader business goals.
• AI-Enabled Execution: Use modern AI tools to work faster on content, QA, and analysis. arrivia is committed to AI-driven innovation and expects our marketers to use AI to improve efficiency and output.
• Process Improvement: Spot friction in how campaigns get built and bring ideas to make it better.

• Hands-on email marketing experience, including building and deploying campaigns yourself. This is the core of the role.
• Experience in a marketing automation or email platform. Marketo preferred. Cordial, HubSpot, Eloqua, Braze, and similar platforms all transfer.
• A strong work ethic and the capacity to keep many campaigns moving at once without losing accuracy.
• A fast learner who ramps quickly on new tools and processes, and takes direction well.
• Comfort with segmentation, A/B testing, and reading campaign performance data.
• Sharp attention to detail and genuine QA discipline.
• Excellent written and verbal communication skills.
• Bachelor's degree in marketing, communications, or a related field, or an equivalent combination of education and experience.
• Basic email HTML and CSS is a plus, not a requirement.

We are open to candidates with more experience than this level implies. Several of our strongest team members joined as coordinators from specialist-level backgrounds.

• Unleash Your Wanderlust: Enjoy employee travel perks, including exclusive rates on cruises, resorts, hotels, tours, and car rentals.
• Unlimited PTO: Take the time you need to recharge and see the travel industry firsthand.
• Benefits: Comprehensive medical, dental, and vision insurance, and 401(k).
• Growth Opportunities: Learn from an experienced team at a leading travel company.
• Collaborative Culture: Thrive in a supportive environment where your contributions are valued.

arrivia powers travel loyalty and rewards programs for some of the world's leading brands. We help millions of travelers book memorable experiences while delivering the technology, supply, and service our partners build their programs on.

Here at arrivia we…

• Stay Curious - Explore new challenges and make space to learn, grow and improve
• Keep it Real - Earn trust through open, honest and clear communication
• Own it - Seek ways to make an impact and take action
• Win Together - Create a culture of connection and inclusion where everyone can be their best