Technical Account Manager

WifiRemotemid

Technical Support EngineerCustomer

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Quick Summary

Overview

COMPANY OVERVIEW: Our client is a Virtual SAN purpose-built for the cloud. Their mission is to enable enterprises to seamlessly transition to and scale their operations in the cloud with a secure, efficient, and cost-effective storage solution.

Key Responsibilities

Customer Engagement & Technical Partnership Serve as the primary technical expert and trusted advisor for assigned customers Partner with the Onboarding Manager to ensure smooth onboarding and seamless adoption of the client's solutions Host regular…

Technical Tools

awsazuregcpsqlcustomer-success

Responsibilities

~1 min read

Nice to Have

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5–7 years of experience as a Technical Account Manager, Solution Architect, Sales Engineer, or in enterprise technical support or related roles
Strong understanding of cloud infrastructure (Azure, GCP, AWS) and enterprise workloads (e.g., Oracle, SQL Server)
Excellent communication and presentation skills with both technical and business audiences
Proven ability to manage complex technical projects and collaborate across functions
Highly organized, self-directed, and excited to shape how the company supports its strategic accounts
Experience with Customer Success platforms (e.g., Gainsight, Totango, Planhat) is a plus
Experience with automations or workflow optimization is a plus

LOCATION: Remote - East Coast

Job ID# 33515807

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