Department Supervisor - Shift 1

JOB SUMMARY 

The Distribution Center Department Supervisor is responsible for providing communication, leadership, direction, and timely information to both the associates and management team. This position maintains a high level of safety, quality and department morale. Responsible for employee work assignments.  

ESSENTIAL FUNCTIONS 

• Operational Leadership & Goal Achievement: 
  Coordinate with managers and cross-functional teams to consistently meet or exceed productivity goals. Ensure alignment with production targets and efficiency metrics across assigned shifts and operational areas. 

• Labor Planning & Resource Allocation: 
  Effectively plan, allocate, and adjust labor resources to maximize throughput, minimize downtime, and maintain a consistent and efficient operational flow. 

• Training, Coaching & Performance Management: 
  Provide ongoing training, daily coaching, and timely recognition to ensure team members meet or exceed performance expectations. Address underperformance constructively and promptly, partnering with HR when appropriate. 

• Safety Leadership: 
  Foster a strong culture of safety with full compliance to all safety protocols. Promptly resolve safety concerns and maintain a low incident rate  

• Attendance & Staffing Reliability: 
  Monitor and support high levels of attendance and punctuality. Address attendance issues early and effectively to ensure dependable shift coverage and workflow continuity. 

• Team Engagement & Retention: 
  Promote a positive, respectful, and collaborative work environment. Build strong team engagement to reduce turnover, enhance morale, and encourage ownership at every level. 

• Cross-Functional Communication: 
  Communicate clearly and consistently with team members, peers, and leadership to ensure strong alignment across shifts and departments. Drive transparency, accountability, and operational coordination. 

• Quality & Accuracy Oversight: 
  Uphold high standards of quality and accuracy across all processes, including inbound, outbound, and inventory handling. Continuously monitor performance and implement corrective actions where needed. 

• Problem Solving & Continuous Improvement: 
  Identify operational challenges proactively, escalate issues appropriately, and lead initiatives to improve safety, efficiency, quality, and team performance. 

• Shift Handoffs & Documentation: 
  Facilitate smooth shift transitions through clear, timely documentation, status updates, and alignment on shift goals, metrics, and priorities. 

• Other Duties as Assigned: 
  Take on additional responsibilities as needed to support evolving business needs and leadership initiatives.