Account Director (Pharma Agency)

United States·PhiladelphiaRemotePermanent/full-timeexecutive

OtherAccount Director

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Overview

About Avalere Health United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally.

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OtherAccount Director

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

About the role

As an Account Director, you'll be a self-sufficient, dynamic account partner for clients, providing regular strategic counsel to help pharmaceutical marketers navigate the rapidly changing healthcare landscape and drive brand growth. You will be required to establish and maintain senior client level contact, leading to positive and effective client/agency relationships.

Relationship master, able to confidently build client relationships and provide best in class client service

Demonstrate strong facilitation and meeting management skills, able to run client sessions without additional senior level account support

Able to develop a deep understanding of the client's market, trends, influencers, competitors, key players, budget and performance metrics

Offer proactive multichannel and digital marketing guidance, grounded in a deep understanding of brand strategic imperatives, clinical data, industry best practices and emerging trends

Lead the agency team in developing multichannel marketing strategies and campaigns, including but not limited to the annual brand planning process, that drive engagement and growth for client’s brands

Able to facilitate a client through new work scope definition and subsequently document the details in the Statement of Work in partnership with delivery team and subject matter experts

Develop and maintain revenue projections, identifying growth opportunities on assigned businesses to create additional value for the client and agency

Accountable for the financial health of their accounts, including oversight of revenue projections, project profit margins, and timely invoicing and payments

Collaborate with cross-functional agency team members by providing objective direction and feedback that inspires innovative, creative ideas and tactics that have measurable impact

A natural problem solver, identifies and diffuse conflict situations, establishing consensus to drive the team toward solutions

Effectively manages the dynamics of working with client’s agency, vendor and media channel partners to the benefit of the brand

10+ years of agency account management experience, with at least 5 years of pharmaceutical advertising experience

BA/BS degree required

Must possess a deep and thorough understanding of the pharma/healthcare advertising industry, including new product launches

DAOR experience strongly preferred

Experience leading digital marketing initiatives

Strong digital omni-channel background

Demonstrated effectiveness in managing multiple clients across an organization and agency partners

Marketing acumen and demonstrated experience in leading an integrated agency team in brand planning, budget development, execution and measurement

Demonstrated success at developing valued relationships with senior-level clients, and building relationships across all client levels

Demonstrated success as strategic partner to clients