Director - Field Application Engineering (EMEA)

Axelera AI is the leading provider of purpose-built AI hardware acceleration technology for AI inference, including computer vision and generative AI applications.

Our first-generation product is the game-changing Metis™ AI platform – a holistic hardware and software solution for Edge AI inference which delivers the world’s highest performance and power-efficiency at a fraction of the cost of alternative solutions.

Headquartered in the AI Innovation Center of the High Tech Campus in Eindhoven, The Netherlands, we also have offices across in Belgium, Switzerland, Italy, France, and the UK, with employees across 20 countries.

Our unwavering commitment to innovation has firmly established us as a global industry pioneer.

Are you up for the challenge?

We are looking for a Director of Field Application Engineering to lead our FAE function across EMEA. Initially hands-on with customers, you will build and grow a regional team over time. The role is hardware-focused, supporting evaluation, integration, and production deployment of our Metis™ AI Platform (PCIe boards, compute modules) across OEM/ODMs, system integrators, and end users in industrial automation, smart vision, automotive, and robotics.

Reporting to the VP of Customer Success (Belgium), you will collaborate with existing Axelera colleagues across EMEA and with our global R&D and Product teams.

• Senior primary technical contact for EMEA customers, engaging from engineers to senior leadership

• Lead hardware bring-up, board integration, and embedded system debugging on-site and remotely

• Support chip-down design, custom carrier board development, and embedded Linux integration

• Guide customers deploying AI models and inference pipelines via the Voyager SDK

• Debug PCIe, power sequencing, signal integrity, thermal, and BSP bring-up issues

• Drive pre-sales engagement and design wins across OEM/ODM, integrators, and end users across Europe.

• Build FAE processes, documentation, and support infrastructure for the EMEA region

• Recruit, mentor, and manage EMEA FAE engineers as the team scales

• Align priorities with commercial goals; contribute to EMEA and global FAE strategy

• Act as the senior technical bridge between EMEA customer needs and global R&D and Product teams

• Surface customer feedback and roadmap input to Product Management and R&D

• Maintain relationships with key accounts, distributors, and channel partners across EMEA

• Partner with Sales and BD on product introductions, onboarding, and competitive intelligence

• Represent Axelera AI at EMEA industry events, conferences, and technical forums

We offer a flexible working arrangement, with options to:

• Work from one of our Axelera AI offices (Paris, Florence or Milan)

• Work fully remotely from France or Italy

• Relocate with us and work from Italy (Florence or Milan) or France (Paris)