Deputy Head of Babyzone - Wigan

• →Recruit and manage a high calibre and motivated Babyzone team, ensuring they consistently demonstrate the high standards of service, conscientiousness and transparency you set.
• →Act as the main point of contact for operational problem-solving risk management and safeguarding.
• →Work collaboratively with all Babyzone staff, trustees and partners
• →Develop and maintain strong relationships with local stakeholders such as the council, other charities, and the local WOW World Group delivery team. 

• Develop and refine the Wigan Babyzone offer so that it meets national standards while reflecting the specific needs of local families.
• Coordinate set-up, free-play, classes and close-down alongside class leaders to ensure:
  • Timely opening and closing of sessions
  • Adequate staffing levels in all areas
  • Safe, welcoming and high-quality delivery across all spaces
• Oversee external contractors and manage Babyzone equipment to ensure safe and high-quality use.
• Ensure the Youth Zone is returned to its original layout in time for the afternoon session, with all rooms cleared of any evidence of Babyzone activities.
• Ensure accurate and timely data collection, monitoring and reporting in line with Babyzone and funder requirements.

• Lead local marketing and outreach initiatives to ensure Babyzone reaches as many target families as possible.
• Build strong relationships with early years organisations and networks in the area, positioning Babyzone as a hub for early years thought, practice and collaboration.
• Plan and coordinate special events to:
  • Widen Babyzone’s offer
  • Create variety and richness in activities
  • Generate content and interest that supports strong attendance and engagement

• Supervise and guide additional volunteers, apprentices, or support staff as necessary.
• Respond to and action reasonable requests from the Head of Babyzone Wigan, national management team or Board of Trustees.
• Invoice and payroll management 

• Strong leadership and interpersonal skills to manage and motivate a diverse team.
• Set clear performance targets for your team and support them in achieving them in a timely fashion.
• Effective coaching skills to facilitate professional development within your team.

• Flexible approach with the ability to work autonomously and as part of a growing team.

• Excellent communication and stakeholder management skills.

• Experience with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint).
• Experience with project management.

In the absence of the Head of Babyzone Wigan, the Designated Safeguarding Lead has a responsibility for Safeguarding and Child Protection. Your duties are outlined below:

The Designated Safeguarding Lead (DSL) will refer cases:

• of suspected abuse and neglect to the local authority safeguarding partnership department as required and support staff who make referrals to the same
• to the Channel programme (a confidential, voluntary multi-agency safeguarding programme that supports people who are vulnerable to radicalisation) where there is a radicalisation concern as required and support staff who make referrals to the Channel programme
• where a person is dismissed or has left due to risk/harm to a child to the Disclosure and Barring Service as required; and
• where a crime may have been committed to the Police as required.

The Designated Safeguarding Lead (DSL) will:

• act as a source of support, advice and expertise for all staff
• act as a point of contact with the safeguarding partners

The Designated Safeguarding Lead is responsible for ensuring that child protection files are kept up to date. Information should be kept confidential and stored securely.
Records will include:

• a clear and comprehensive summary of the concern including dates
• details of how the concern was followed up and resolved
• a note of any action taken, decisions reached and the outcome
• signed documents by the DSL

The file will only be accessed by those who need to see it with written permission from the DSL.

The Designated Safeguarding Lead (DSL) will:

• ensure each member of staff and volunteer has access to, and understands Babyzone’s safeguarding and child protection policy and procedures, especially new staff
• ensure Babyzone’s safeguarding and child protection policy is reviewed annually (as a minimum) and the procedures and implementation are updated and reviewed regularly
• ensure the safeguarding and child protection policy is available publicly 
• link with the safeguarding partners to make sure staff are aware of any training opportunities and the latest local policies on local safeguarding arrangements

The Designated Safeguarding Lead (DSL) will undergo training to provide them with the knowledge and skills required to carry out the role. The DLS will undertake Prevent awareness training (The Prevent strategy, published by the Government in 2011 (updated 2023), is part of our overall counter-terrorism strategy, CONTEST. The aim of the Prevent strategy is to reduce the threat to the UK from terrorism by stopping people becoming terrorists or supporting terrorism.)

Training will support the Designated Safeguarding Lead in developing expertise, so they can support and advise staff and help them feel confident on welfare, safeguarding and child protection matters. This includes specifically to ensure that staff are supported during the referrals processes

The Designated Safeguarding Lead will be equipped to:

• understand the importance of information sharing, both within Babyzone, and with safeguarding partners, other agencies and organisations
• understand relevant data protection legislation and regulations, especially the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR); and
• be able to keep detailed, accurate, secure written records of concerns and referrals and understand the purpose of this record-keeping