Director of Human Resources

At Citizens Independent Bank, we believe in the power of community and the importance of building meaningful relationships. Our commitment to providing exceptional customer experiences is at the heart of everything we do, ensuring that every interaction is personal and impactful. We are dedicated to the growth and development of our employees, offering opportunities for training and advancement in a collaborative, supportive environment. If you're passionate about making a difference in your community and helping others thrive, we invite you to explore a role with us.

We are seeking an experienced and strategic Director of Human Resources to lead the bank’s HR function and help shape a positive, high-performing workplace. This role combines strategic leadership with hands-on execution across all areas of HR, including talent acquisition, employee engagement, legal compliance, HR operations, performance management, and total rewards. The Director of Human Resources partners closely with leaders and managers across the bank, fostering a collaborative approach to aligning people strategies with organizational goals and ensuring HR initiatives effectively support the bank’s overall business objectives.

• →Lead and support Training and Development Coordinator

• Develop and maintain an HR strategy aligned with the bank’s business goals.
• Design, implement, and monitor HR policies, systems, and processes that support operational efficiency, regulatory compliance, and employee experience.
• Provide guidance to bank leadership and managers on workforce trends, organizational structure, and emerging HR practices.

• Develop and oversee comprehensive recruiting strategies to attract qualified banking talent.
• Ensure effective implementation of job posting processes, work with hiring managers in interviewing, selection, background checks and job offers.
• Maintain legally compliant hiring practices.

• Develop job descriptions for new positions.
• Work with Managers and Training & Development Coordinator supporting the creation of employee Individual Development Plans.

• Promote a culture that aligns with the bank’s core values of community service, customer experience, teamwork and collaboration, and honesty and integrity.
• Lead initiatives that measure and improve employee engagement, retention, and workplace satisfaction.
• Support communication strategies that reinforce transparency, recognition, and continuous improvement.

• Ensure full compliance with federal, state, and banking-industry employment laws and regulations.
• Maintain accurate and complete employee personnel files, HR records, and compliance documentation.
• Oversee reporting and audits related to HR, including Handbook updates, creation and implementation of new policies and practices.

• Provide managers and employees with proactive guidance on employee relations matters.
• Conduct investigations, recommend corrective actions, and ensure fair and consistent application of policies and procedures.
• Serve as a trusted advisor to employees at all levels to support a healthy, respectful, and productive workplace.

• Develop and manage the bank’s performance management processes, tools, and timelines.
• Equip managers to give effective feedback, set goals, and coach employees for success.
• Evaluate performance trends and recommend updates to strengthen accountability and results.

• Lead the development and maintenance of succession plans for critical roles across the bank.
• Identify high-potential employees and support leadership development pathways.
• Partner with executives to ensure long-term leadership continuity and talent readiness.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Professional certification such as SHRM-SCP or SPHR required.
• 10+ years of progressive HR leadership experience, preferably within community banking or a regulated industry.
• Strong knowledge of employment law, HR best practices, and banking-industry compliance expectations.
• Demonstrated effectiveness in building relationships, collaboration with leaders, and driving organizational change.
• Ability to balance strategic planning with hands-on execution in a lean HR environment.
• Exceptional written and verbal communication skills, proficient in drafting policies, professional correspondence, and presentations
• Ability to interpret and apply laws and regulations