Learning and Development Operations Advisor

Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding.

The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation.

Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors.

Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms.

This is a brilliant opportunity to join a high-performing L&D team at the heart of how Baringa grows its people and delivers impact.

As part of L&D Operations, you’ll play a critical role in enabling high-quality learning delivery at scale. You’ll ensure our learning offer runs smoothly, support excellent learner experiences, and take ownership of key operational processes and programme delivery.

This role is ideal for someone with strong operational foundations who thrives in a fast-paced environment, enjoys working across multiple priorities, and is ready to step into greater ownership, responsibility and impact.

• →Act as a trusted L&D point of contact, managing the inbox, triaging queries and ensuring consistent, high-quality support across learners, facilitators and stakeholders
• →Own end-to-end coordination of the learning curriculum, ensuring sessions are seamlessly scheduled, communicated and delivered to a high standard
• →Produce and interpret reporting and insights (e.g. attendance, utilisation, risks), using data to spot trends, inform decisions and drive improvements
• →Establish clear tracking and governance across learning activity, leveraging data and tools to proactively manage risks and optimise delivery
• →Lead learning logistics end-to-end, creating efficient, scalable approaches to delivering sessions across venues, materials and communications
• →Provide in-session support, partnering with facilitators to deliver a high-quality learner experience
• →Own operational delivery across core programmes and workstreams, collaborating closely with Learning Specialists and stakeholders to ensure alignment and quality
• →Take ownership of day-to-day operations, identifying risks early and solving problems to maintain smooth delivery
• →Drive continuous improvement across processes, tools and ways of working, embedding automation, AI and best practice to increase efficiency and scalability
• →Partner closely with Learning Technology to explore and implement new capabilities, improving systems, automation and overall user experience
• →Support and coach team members, sharing knowledge, building capability and contributing to a high-performing team culture

• Strong organisational and planning skills, managing multiple priorities and delivering to deadlines with minimal supervision
• High attention to detail, with clear accountability for data, reporting accuracy and delivery quality
• Confident verbal and written communicator, engaging stakeholders effectively and representing L&D with credibility
• Proactive and solutions-focused, identifying issues early and taking ownership to resolve them
• Confident across Microsoft Office (Outlook, Excel, PowerPoint, Word) and LMS platforms (e.g. Docebo)
• Experience owning and improving operational processes, programmes and delivery
• Thrives in fast-paced environments, adapting quickly to changing priorities
• Digital and AI mindset, actively using new technologies to streamline processes, automate tasks and improve ways of working

We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. 

You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this. 

We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. 

We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have.

All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.

For UK & EU

Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com

For the USA

Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com

For Australia & Singapore

Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com