Intake Associate, Home Care

• Provide superior customer service with a focus on professionalism and communication
• Coordinate client services across multiple offices, assisting with scheduling and client support
• Handle new client intakes, handle referral calls, and support backend workflow tasks
• Build and maintain strong relationships with clients, referral sources, payors, and community organizations
• Support office operations with a focus on process efficiency, organization, and attention to budget
• Demonstrate a high level of multitasking, problem-solving, and ability to work in a fast-paced environment
• Use tools like Excel to track and organize information as needed
• Partner with Client Services Managers to provide support and guidance to field staff

• Bachelor's degree preferred (open to new graduates with the right skills and mindset)
• Prior home care, customer service, or sales experience preferred
• Demonstrated ability to take initiative, meet goals, and handle increasing responsibilities
• Strong team player with a positive, motivated, and goal-oriented attitude
• Excellent organization, communication, and interpersonal skills
• Proficiency with computers and electronic systems

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

• Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
• Weekly Pay – Consistent weekly paychecks to keep your finances on track.
• Comprehensive Benefits – Medical, dental, vision, and more — we've got you covered
• Work-Life Balance – Enjoy a Monday–Friday, 8:30 AM – 5:00 PM schedule.
• Career Growth – Advancement opportunities to help you grow in your nursing career.