Senior AI Workflow Engineers

BlueCross BlueShield of Tennessee (a taxpaying, not-for-profit health plan) is recruiting top talent to help us accelerate responsible AI transformation across the enterprise. In these fully remote Senior AI Workflow Engineering roles, you'll design, build, and operationalize AI‑enabled workflows to improve efficiency, scalability, and outcomes for 3.4 million members and communities we serve.

• Experience building practical, responsible AI workflows in a regulated industry (especially healthcare)

• Expertise with AI‑enabled workflows, automation, or system integration

• Experience with generative AI, LLMs, and/or agent‑based tools

• Curiosity, a growth mindset, and comfort working in fast‑moving, collaborative environments

• These are full-time, fully remote positions with comprehensive benefits included.

Below are the minimum qualifications to be considered for a Senior AI Workflow Engineering role:

• Partner with security and legal teams to ensure all AI solutions are compliant with healthcare regulations, including HIPAA, and align with internal data security and privacy policies.
• Conduct qualitative and quantitative analysis to define clear business requirements and translate operational challenges into actionable workflow designs.

• Architect and deploy AI-enabled workflows integrating internal systems, APIs, and third-party platforms.
• Incorporate AI components such as LLM agents and retrieval pipelines.

• Present workflow solutions to stakeholders and lead training sessions.
• Act as an evangelist for AI adoption across the enterprise and contribute to AI playbooks and operational standards.
•  Establish telemetry for performance, drift, and cost.
• Troubleshoot issues and identify issues and opportunities to improve workflow efficiency and additional automation.

Education

• Bachelor’s degree in STEM (Science, Technology, Engineering or Math) or related field or equivalent work experience required. Master’s or PhD degree is a plus

Experience

• 4+ years software engineering experience including automation pipelines or an equivalent combination of education, training, and demonstrated skills.
• Strong proficiency in Python; experience with cloud platforms.
• Understanding of APIs, orchestration, and integration patterns.
• Experience with Generative AI, LLM integration, or agent frameworks.
• Strong communication and stakeholder-collaboration skills.

Skills/Certifications

• Advanced proficiency in Python and associated AI/ML libraries and frameworks.
• Deep experience with LLMs, NLP, and GenAI frameworks (LangChain, HuggingFace, LlamaIndex).
• Familiarity with containerization (Docker, Kubernetes) and microservices architecture.
• Basic analytical and problem-solving skills.
• Good verbal and written communication skills. Ability to document work clearly.
• Strong business acumen and ability to translate strategic priorities into technical requirements.
• Highly organized, reliable, capable of managing multiple complex tasks, demonstrating an exceptional work ethic and strategic thinking.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

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