Older Adults Coordinator

Passionate about making a difference in the lives of older adults? Join our dynamic team as an Older Adult Coordinator! In this role you'll tackle system-level challenges in service delivery for older adults with behavioral health disorders and those at risk of overdose. You'll work closely with hospitals, community providers, and partners to ensure successful transitions from restrictive care to community living settings. If you love making a difference, collaborating with diverse teams, and are committed to equity this is the opportunity for you! Join us and help create a healthier future for older adults in Baltimore City! Experience in adult and geriatric patient care with SMI and SUD and advanced psychiatric skills in assessment, treatment planning, and evaluation required.

The Older Adult Coordinator (OAC) is responsible for addressing system-level challenges in service delivery for older adults with behavioral health disorders, and those at risk of experiencing an accidental overdose. The OAC will assist as needed with discharge, aftercare consultation, and technical assistance for older adults with serious mental illness (SMI) and or substance use disorder (SUD) who are or have been discharged from local hospitals, state psychiatric hospitals, residential SUD treatment programs and homeless shelters to less restrictive environments (Recovery Residences, assisted living facilities, nursing facilities, and family placements) in Baltimore City.  The goal of this position is to assist with successful transition from restrictive care to community living settings, prevent and reduce overdoses among older adults through improved access to treatment and expansion of harm reduction practices.

• Assist in discharge planning with hospitals and local community providers for consumers from Baltimore City and those who will live in the city.
• Provide case consultation, technical assistance, training, and overdose prevention support to:
  • Community residential settings (including but not limited to families, Recovery Residences, Residential Rehabilitation Programs, Assisted Living Facilities, Nursing Homes, shelters, Baltimore City Senior Centers and Adult Medical Day programs.

• Identify and address system-level challenges in service delivery for older adults with behavioral health conditions by:
  • Creating an action plan to reduce overdose among older adults in Baltimore City
  • Assessing and developing community-based resources for older adults with mental health and SUD needs
  • Providing strategic direction, data, and policy recommendations on a variety of initiatives, including harm reduction strategies.

• Participate in case conferencing and problem-solving complex consumer situations and system-level challenges with the Behavioral Health Administration, community, inpatient and long-term care providers, Adult Evaluation and Review Services (AERS), Adult Protective Service (APS), and Community Forensic Aftercare Program (CFAP). This includes facilitation of reconsideration of consumers who have been rejected by behavioral health providers and follow-up support of consumers placed in the community.          
• Collaborate and partner with BHSB staff to elevate the work.
• Collaborate with City, State and local partners to address system challenges in services for older adults.

• Work effectively and collaboratively with others, both internally and externally to BHSB.
• Foster open and honest dialogue within and across teams and between colleagues who have different backgrounds. Engage in honest dialogue and navigate conflict in day-to-day interactions.   
• Uphold and operationalize the values of BHSB, which are Integrity, Equity, Innovation, Collaboration and Quality.
• Consistently work to apply a lens of equity, inclusion and anti-racism.
• Serve as part of BHSB’s disaster response team as needed, in any capacity that is needed. 
• To perform assigned work functions, this position and those it supervises may have access to protected health information (PHI). It is expected that the employee will operate from a place of integrity and assume an ethical obligation to protect the security and confidentiality of all PHI in accordance with BHSB’s policies.
• An offer of employment for this position at BHSB is contingent upon the results of a thorough background check, including criminal history, which will require prior authorization from the candidate.
• Perform other duties as assigned. 

• Master’s Degree preferred
• 5 years’ experience in inpatient and outpatient care with adult and geriatric consumers living with SMI and SUD.
• Licensed Social Worker preferred.
• Advanced psychiatric skills in assessment, treatment planning, and evaluation of outcome-based system measures.
• Professional communication and collaboration skills and ability to form strong working relationships across disciplines, settings, and situations.
• Expertise in clinical training within a variety of disciplines, levels of preparation, and settings.
• Responsiveness & initiative to facilitate system integration and expansion efforts.
• Written and oral communication skills and database management.
• Intermediate to advanced technical and analytical skills in word processing, spreadsheet, and other standard business software.
• Problem-solving skills.
• Cultural competence.
• Ability to interact in a hybrid/virtual environment.
• Proficient using Microsoft Office Suite Word, Excel, Outlook and PowerPoint.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a role that requires walking, standing and sitting, as well as moving about the office  which would require the ability to move files, carry office supplies, open filing cabinets and bend or stand as necessary.

This role requires travel to other locations for meetings and other business-related needs.  Ability to travel 100% of the time is required. It is important to have access to some form of transportation to travel to off-site meetings, conferences, and site visits.

BHSB is intentional about advancing a healthy work environment that builds trust, fosters a sense of belonging, promotes learning, and supports leadership opportunities for all. BHSB uses practices that honor the diverse perspectives of all people and cultivate authentic interpersonal interactions based on mutual trust. How BHSB conducts its work internally is directly connected to the organization’s impact externally. The principles that BHSB embraces in its everyday work are flexibility, empowerment, transparency, shared decision making, authentic communication, readily available information, promotion and support of individual growth, individual accountability and collective accountability. 

BHSB values all people and their experiences, including those who have had prior contact with the legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with arrest or conviction records, a fair chance at employment. 

BHSB also takes steps to proactively prevent and address conflict and discrimination by investing in organizational education to foster the development of an accountable and respectful workplace where all employees are supported and encouraged to do their best work.