Staff House Coordinator | season 2027 | Grand Hotel Timeo & Villa Sant'Andrea

At Grand Hotel Timeo & Villa Sant'Andrea, a Belmond Hotels, we are looking for a driven, detail-oriented Staff House Coordinator for our brand-new employee residence located in Giardini Naxos. In this role, you will manage property operations and contribute to creating a welcoming, safe, and exceptional living experience for our seasonal team members.

• →Manage property surveillance and access control, ensuring the cleanliness, order, and overall decorum of all common areas.
• →Enforce internal house regulations and ensure strict adherence to Health & Safety (H&S) guidelines across the property.
• →Coordinate pre-arrival preparations, including room inventory checks, and report maintenance or housekeeping needs to the respective departments.
• →Lead the onboarding process for new colleagues, conducting property tours, explaining house rules for legal sign-off, and issuing electronic key cards.
• →Oversee the departure process (check-out), re-inventorying rooms to assess conditions and reporting any missing equipment or damages.
• →Coordinate routine maintenance interventions and housekeeping shifts within the staff residence.
• →Supervise waste management, monitoring compliance with recycling schedules and waste-reduction practices in alignment with Belmond’s sustainability policies.
• →Manage the internal parking lot, ensuring correct vehicle placement and keeping an updated registry of authorized cars and scooters.
• →Handle administrative duties, including electronic key card troubleshooting (losses, duplicates), lost and found management, periodic room inspections, and keeping internal communication boards up to date.

• Previous experience in hospitality operations, front office, housekeeping supervision, facility management, or residence/property coordination.
• Strong interpersonal and communication skills, with a diplomatic yet firm approach to enforcing internal rules.
• Excellent organizational abilities, attention to detail, and composure when handling multiple internal requests.
• Knowledge of basic safety standards and facility maintenance tracking.
• Fluent in Italian and a good working knowledge of English to support our international team members.