Client Delivery Director

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

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• 10+ years of software and/or service delivery experience (execution)

• 5+ years of experience leading enterprise-wide SaaS platform deployments (overseeing both operational and technical delivery)

• Excellent communication skills with executive and operating level stakeholders (inclusive of business and technical personas)

• Influencing / working cross functionally (independently navigate well through an org)

• Strong program/project management skills (scrum/agile a plus)

• Ability to look around corner / uncover early indicators of risk to drive proactive remediation

• Extensive experience advising, coaching, influencing, and building relationships both internally and externally with executive-level clients at Fortune 1000 companies

• 20% - 40% travel required (client onsite travel)

• Removes institutional barriers to AI adoption and drives cultural change that embraces continuous reinvention

• Exercises exceptional judgment in when to simplify and when to stretch, embodying "Do Less, Deliver More"

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.